Maia Pedulla Email & Phone Number

Boston, MA, US

Boston, Massachusetts, United States

Boston, Massachusetts, United States

• Provide exceptional support to the Catering and Group Sales team, Conference Services team, and Director of Catering and Conference Services
• Ensure timely distribution of Banquet Event Orders and Catering contracts, and provide outstanding customer service for initial leads
• Generate multiple weekly reports; book and detail internal BEOs; track, file and distribute Conference Services contracts; and maintain accurate information in Delphi
• Create meeting room and ballroom floor plan configurations to maximize potential revenue
• Communicate crucial information to the Front Desk, Culinary, Banquet and Accounting teams in atimely and efficient manner
• Demonstrate exceptional initiative by taking on extra projects, including planning and detailing thecompany Holiday Party, and designing custom menus and signage

Amherst, Massachusetts, United States

Front desk manager at Olympia Place Apartments; in charge of answering phone calls and emails, responsible for leasing apartments, answering resident questions or complaints, keeping the property, office, mailroom and coffee station clean and in order, taking inventory, creating and using spreadsheets, organizing and setting up unique monthly resident.

Boston, Massachusetts, United States

Internship for a commercial carpet sales rep; includes organizing the office, setting up and participating in meetings with design firm clients, and managing sample orders and deliveries.

Lexington, Massachusetts, United States

Team leader at frozen custard store; in charge of opening and closing the store as well as making and selling various products, interacting with and serving customers.

Amherst, Massachusetts, United States

Worked at the front desk – role included checking guests in and out, verifying price and vacancy data at surrounding hotels, and managing the front of the hotel including breakfast and lounge areas.

Lexington, Massachusetts, United States

Front desk management at one of the region’s most active sports facilities.Job responsibilities included answering phones, proficiently communicating with and checking in children and their parents, enrolling participants in classes, scheduling and providing course materials, and managing money and computer systems. Lifeguarding included teaching children.

Lexington, Massachusetts, United States

Hostessing and general restaurant activities, including welcoming and seating guests, taking phone orders and making reservations, and setting up tables.

Lexington, Massachusetts, United States

Included answering phones and making reservations, communicating with and seating guests, and providing extensive knowledge to visitors about the Inn, menu, wine selections and general hotel support.

Hospitality Administration/Management

High School Diploma