Help museum clients better understand their visitors and the impact of their work through evaluation studies.

Managed evaluation of special exhibitions, interpretive experiences, and school and public programs; conducted market research on visitors; participated as a core member of the Interpretive Planning Team charged with developing innovative, visitor-centered experiences for the museum’s collections galleries. • Established the museum’s first research and evaluation department.• Designed and completed evaluation of a prototyping gallery featuring new interpretive experiences… Show more Managed evaluation of special exhibitions, interpretive experiences, and school and public programs; conducted market research on visitors; participated as a core member of the Interpretive Planning Team charged with developing innovative, visitor-centered experiences for the museum’s collections galleries. • Established the museum’s first research and evaluation department.• Designed and completed evaluation of a prototyping gallery featuring new interpretive experiences. • Generated new insights about museum visitors by analyzing trends in exit survey data. • Developed special exhibition evaluation processes to determine visitor interest, inform attendance projections, guide decisions about interpretation, marketing, and programming, and analyze impact. Show less

Evaluated informal education experiences for both in-house and external museum clients; conducted research on the impact of informal education programs; conducted market research on visitors. • Developed expertise in evaluating engineering design thinking, professional development for museum educators, and the development of scientific thinking skills in early childhood.

Developed exhibit content and managed projects for a full-service museum planning and exhibition design firm; served as the firm’s lead on evaluation. Clients included Belmont Bay Science Center (Woodbridge, VA); Hall of Health (Berkeley, CA); Explorit Science Center (Davis, CA); and Bishop Museum (Honolulu, HI). • Authored research study on how museums are using new communication technologies to impact the visitor experience.