Maia Kathlyn Wright Email & Phone Number

Richmond, Virginia, United States

-Lead and coordinated teams of 10 to 25 direct reports, managing sales targets, operational efficiency, customer experience.-Managed multiple projects simultaneously, including inventory control, staff scheduling, customer service initiatives, and community outreach.-Spearheaded efforts that lead to a #2 ranking for customer connection in the Mid-Atlantic region, reflecting strong team leadership and collaboration. -Managed and monitored P&L and store budget, optimizing expenses and resources to meet financial targets.-Transformed corporate initiatives into actionable store level plans, adapting projects to meet local needs while maintaining alignment with broader company goals and strategies.

Richmond, Virginia, United States

Vestal, New York, United States

• Manage the daily operations of a $50k+/week business, such as shift transition functions, cash handling, inventory control and product ordering, in addition to goal tracking for sales objectives and store standards.• Supervise a team of 20+ employees, providing consistent coaching and feedback.• Develop a positive work environment by collaborating closely with managerial staff and supporting new partner training with clear coaching and consistent effective feedback.• Analyze the store environment and customer cues to proactively anticipate organizational and customer needs.• Provide quality beverages, whole beans, and food products to 700+ customers daily, closely adhering to all recipes and presentation standards.• Maintains a clean and organized workplace.

• Tutored 60+ working professionals, children, and university-level students in both English and Spanish.• Created over 250 individualized lesson plans and exercises, focused on proper pronunciation, grammar, spelling, sentence structure, and tone.• Assessed initial knowledge along with student progress in order to facilitate success.

Remote

• Taught English to over 500 students of diverse cultural backgrounds, aged 2-17.• Utilized technology and multimedia to convey new ideas in fresh and exciting ways.• Created 15+ daily after class reports, providing in depth, student-specific feedback for every lesson.• Featured 10+ times as a “top teacher”, consistently maintaining a 4.94/5 rating based on student evaluation.

Toluca, México, Mexico

Acted as a cultural ambassador for the United States while participating in Rotary International’s Youth Exchange program in Toluca, Mexico.

International Relations And Affairs

Erasmus Exchange Program, 2 semesters

Bachelor Of Arts - Ba, International Relations And Affairs

International Relations & European Studies

Cultural And Language Foreign Exchange Program

High School Diploma