Maiana Knupp Email and Phone Number
✉️maiaknupp@hotmail.com🎓MA in Human Resources Management🎓MBA Business Management 🎓Bachelor's degree Archive ScienceI began my studies in Archival Science in 2009 and soon embarked on an internship at a large company with over 1700 employees. There, my dedication resulted in recovering 90% of lost information and documents, significantly reducing fines for lack of information. This success led me to transition to the HR field, where I managed the employee and intern lifecycle, focusing on:• Talent acquisition and selection• Leadership development• Talent retentionMy responsibilities included:• Contract management• Benefits administration (transportation, meals, health insurance)• Purchasing management and absenteeism controlA notable achievement was reducing employee banking issues by 99%, earning recognition from both the bank and the company.In my most recent role in Brazil, at a major supermarket chain, I successfully participated in opening a new store, tackling the challenge of hiring 200 employees in just 4 days.With a passion for working with and for people, I've been recognized for my teamwork skills and results-oriented focus. After completing my Master's in Human Resources in Ireland, I developed a special interest in employer branding and the importance of effective onboarding to ensure corporate messaging consistency.My goal is to continue evolving in the HR field, bringing my experience, passion, and results-oriented focus to contribute to the success and growth of organizations.
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Customer Service And Administrative ProfessionalZucar Mar 2024 - PresentCork, County Cork, IrelandCustomer Service:- Provided customer service, greeting and assisting clients upon arrival.- Addressed customer inquiries and directed them to appropriate departments.Administrative Support:- Managed front desk operations, including scheduling appointments and maintaining records.- Handled phone calls, emails, and correspondence efficiently.Sales Support:- Assisted the sales team by preparing necessary documentation and processing transactions.- Provided product information and facilitated test drives.Facility Coordination:- Ensured the showroom and customer waiting areas were clean, organized, and welcoming.- Coordinated with maintenance staff to address any facility issues promptly.Client Relations:- Built and maintained positive relationships with clients to ensure repeat business. -
Customer Service RepresentativeThe Kingsley Jan 2022 - Mar 2024Cork Metropolitan AreaCustomer Service Excellence:- Delivered outstanding customer service, ensuring a positive guest experience.- Resolved customer inquiries and complaints promptly.Order Management:- Efficiently managed and processed customer orders.- Coordinated with kitchen staff for timely order delivery.Team Collaboration:- Worked collaboratively with team members to maintain smooth service flow.- Assisted in training new team members.Cash Handling:- Managed cash and credit transactions accurately.Cleanliness and Safety:- Maintained a clean and safe work environment. -
Human Resources GeneralistOk Superatacado Sep 2017 - Jan 2020Vitória, Espírito Santo, BrazilBenefits Administration:- Administered benefit plans to ensure competitive and fair employee compensation.- Provided support and guidance to employees regarding benefits-related questions and issues.Talent Acquisition and Recruitment:- Assisted in the talent acquisition.- Developed and implemented effective recruiting strategies to attract top talent.- Conducted new employee onboarding sessions to ensure a smooth transition for new hires.Training and Development:- Helped plan and implement training and development programs to enhance employee skills and performance.- Coordinated and facilitated training sessions and workshops to contribute to overall team growth and productivity.- Evaluated the effectiveness of training programs and made necessary improvements. -
Human Resources GeneralistFindes Nov 2010 - Aug 2017Espírito Santo, BrasilEmployee Admissions and Registration:- Managed employee admissions and streamlined registration processes in the HR system.- Ensured accurate and efficient data entry for new hires and employee records.Benefits Administration:- Administered various benefits plans, including meal cards, health plans, and transportation vouchers.- Provided support and guidance to employees regarding benefits-related questions and issues.Payroll Process Improvement:- Spearheaded the opening of bank accounts for employees, significantly reducing rework in Payroll by approximately 95%.- Collaborated with payroll teams to ensure accurate and timely salary disbursements.HR Documentation Management:- with various HR departments, including Personnel, Recruitment, and Training & Development, to manage and organize documentation.- Ensured compliance with company policies and legal requirements in documentation processes.
Maiana Knupp Education Details
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Human Resources Management -
Archives/Archival Administration -
Archives/Archival Administration
Frequently Asked Questions about Maiana Knupp
What company does Maiana Knupp work for?
Maiana Knupp works for Zucar
What is Maiana Knupp's role at the current company?
Maiana Knupp's current role is HR Professional | Talent Acquisition, Onboarding, & Employee Engagement.
What schools did Maiana Knupp attend?
Maiana Knupp attended Munster Technological University, Faesa, Ufes - Universidade Federal Do Espírito Santo, Universidade Federal Do Espírito Santo (Oficial).
Who are Maiana Knupp's colleagues?
Maiana Knupp's colleagues are Adam Mannix, Steven Byrne, Becka Cronin, Darragh Kingston, Anna Foley (Qfa, Pib).
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