Maiara Firmo Matheus Email & Phone Number

Brisbane, Queensland, Australia

Gold Coast

• Supervised staff, ensuring adherence to quality standards and efficient kitchen operations.• Resolved problems and customer conflicts, maintaining a high level of customer satisfaction.• Managed cash drawers and inventory, ensuring accuracy and accountability.• Maintained a clean work environment and enforced safety protocols.• Operated food service equipment and ensured the quality of food served.• Investigated customer complaints and prepared reports as needed to ensure customer satisfaction.

• Prepared food and provided excellent customer service.• Managed cashier duties and sales transactions efficiently.

Curitiba, Paraná, Brasil

• Spearheaded the development and constant improvement of budget sizing tools, resulting in a 15% increase in budgeting accuracy for photovoltaic solar energy projects.• Conducted comprehensive technical visits to clients, collecting critical data and providing tailored solutions, which led to a 20% increase in client satisfaction.• Successfully negotiated with key suppliers of photovoltaic kits, securing cost-effective deals and reducing material costs by 10% without compromising quality.• Performed in-depth technical analyses for project budgets, ensuring precision and feasibility, contributing to the successful completion enewable energy projects.

Curitiba, Paraná, Brasil

Curitiba, Paraná, Brasil

• Conducted technical analyses for budgets of Solar Photovoltaic Energy projects, contributing to accurate and competitive project proposals.• Performed technical visits to clients to collect essential data, facilitating the efficient initiation of solar energy projects.• Organised and prepared comprehensive technical documentation for clients, ensuring clarity and satisfaction with the installed photovoltaic systems.

Pinhais, Paraná, Brasil

• Mapped company processes to streamline operations and improve efficiency.• Prepared detailed monthly inspection, measurement, and verification reports for submission to Copel, ensuring compliance and accuracy.• Organised and managed Excel and Word documents for Copel's Public Call, facilitating seamless communication and documentation.• Conducted Measurement and Verification (M&V) of lamps, enhancing energy efficiency tracking.• Surveyed equipment in potential customers to identify participants for Copel's Public Call, expanding the company's project pipeline.• Coordinated the purchase, organisation, and installation monitoring of lamps in Copel's Energy Efficiency Projects, contributing to successful project execution.• Created material lists and procured electrical materials for Photovoltaic Solar Energy projects, ensuring timely and cost-effective resource availability.• Monitored the progress of Photovoltaic Solar Energy works, ensuring adherence to project timelines and quality standards.• Managed company inventory control, optimising stock levels and reducing operational costs.

Curitiba, Paraná, Brasil

• Organised the company's Commercial Department, improving workflow efficiency and departmental coordination.• Sized small Photovoltaic Solar Plants for prospective customers, contributing to successful client acquisition and project proposals.• Engaged in customer prospecting via email, enhancing the company’s outreach and market presence.

Curitiba E Região, Brasil

• Developed electrical installation and electro-electronic projects, including detailed feasibility studies for entry into the Free Market.• Conducted prospecting calls and client visits in Curitiba and the Metropolitan Region, resulting in increased project acquisition and client engagement.• Maintained continuous client communication during project development, ensuring alignment with client expectations and project requirements.• Prepared comprehensive project proposals, action plans, and descriptive and calculation reports, contributing to thorough and professional project documentation.• Collaborated with team members to discuss project scopes and deliverables, fostering a collaborative and effective work environment.• Organised the Administrative and Financial departments of the Junior Company, streamlining operations and improving departmental efficiency.• Engaged in benchmarking with other Junior Companies to adopt best practices and enhance service delivery.

• Promoted to head the Financial Department, overseeing all financial operations and office management tasks.• Issued monthly invoices and service notes, ensuring timely and accurate billing.• Negotiated with clients, enhancing client relationships and securing favorable terms.• Prospected and acquired new clients, contributing to business growth.• Prepared and managed budgets for office supplies, optimising costs and ensuring resource availability.• Controlled and paid bills, maintaining accurate financial records and ensuring financial stability.

Curitiba E Região, Brasil

• Assisted with routine office tasks, contributing to smooth daily operations.• Created and organised spreadsheets, improving data management and accessibility.• Received and processed documents, maintaining organised records.• Managed emails and internal registration of clients, companies, and employees, ensuring efficient communication and record-keeping.• Contacted clients, providing support and maintaining positive client relationships.

Bachelors, Electrical Engineering

Bachelors, Electrical And Electronic Engineering