José Maria M. Email & Phone Number

Portugal

Lisboa, Portugal

Lisboa, Portugal

Lisboa, Lisboa, Portugal

- Management and service of clients;- Planning, organization and control of operations activities;- Monitoring and collection of information pertinent to assessment of the level of client satisfaction with the quality of services provided by seafarers and with the company;- Execution of commercial offers and control concerning the performance of services rendered;- Prepares employment contracts;- Provides information to the Administrative/Finance Department for processing of client billing;- Collaborates in the process for hiring/contracting of seafarers;- Collaborates in client support;- Supports the selection and recruitment of new employees for the department;- Training and familiarization of seafarers in environment safety and hygiene procedures;- Liaison with the national authority for the purpose of certification and authentication of seafarers certificates;- Recruiting, supervising and appraising seafarers;

Lisboa, Portugal

Lisboa, Lisboa, Portugal

- Collection and delivery of clinical tests in the laboratory;- Managing incoming and outgoing correspondence;- Filling the laboratory administrative documentation;- Producing and distribute correspondence memos, letters and forms;- Developing and maintaining a filing system;- Ordering office supplies;- Providing general support to visitors;- Providing information by answering questions and requests;- Ensuring operation of equipment by completing preventive maintenance requirements; calling for repairs; maintaining equipment inventories; - Maintaining supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies;- Carrying out administrative duties such as filing, typing, copying, binding, scanning etc.- Maintaining computer and manual filing systems;- Replying to email, telephone or face to face enquiries;

Lisboa, Lisboa, Portugal

- Ensuring a high level of customer service is provided to all passengers and departments;- Ensuring all trolleys are collected from all areas and stocked within the arrivals areas;- Reportorting any accidents or incidents to the shift supervisor;- Working closely with the stand supervisor to ensure a smooth process for all Wheelchair passengers;- Liaison with Load Control to ensure all wheelchair passengers’ requirements are met;- To be available to assist with any customer requirements;- Liaison with the welcome desk/bag drop desk to ensure passengers with reduced mobility are met in accordance with the Airport’s service level agreements;- Liaise closely with Motor Transport to ensure all wheelchairs are maintained;- Ensuring regular checks are carried out throughout the day to ensure sufficient wheelchairs are placed at the designated areas;- Update the special assistance log with all relevant information;- Filing all special assistance vouchers;

Lisboa, Lisboa, Portugal

- Supervising staff and stock control;- Maintaining financial records;- Dealing with customer queries and complaints;- Overseeing stock control;- Liaising with head office;

Phd, Retail Management And Logistics

Master'S Degree, History Archaelogy And Patrimony

Licentiate Degree, History