Maia Skrobanovic Email & Phone Number

Miami-Fort Lauderdale Area

Responsible for marketing luxury goods brands to guests onboard high-end cruise lines around the globe. Promote and represent a large portfolio of merchant and brand partners in a high revenue-demanding environment.✔ Top ranked sales producer who broke sales records every year during tenure. Ranked in the top 3 within the industry. ✔ Consistently exceed weekly sales targets, generating $XXXK+ in net revenue per week and more than $X-XXMM annually.✔ Winner of numerous sales awards, recognition and contests. ✔ Deliver live seminars and presentations to audiences of 500+ people and effectively attract high profile clients.✔ Consistently generate an immediate revenue increase on assigned cruise ships. ✔ Establish and foster strong ongoing business relationships with major clients to generate repeat and referral business.✔ Professionally trained and certified with in-depth knowledge in luxury brands including Crown of Light, Safi Kilima, Effy & Co., Kabana, Ammolite by Korite, Hearts On Fire, Forevermark, Tag Heuer, Breitling, Ernst Benz, Philip Stein, Zenith, Hublot, John Hardy, Audemars Piguet, Jaeger LeCoutre, Harry Winston, IWC, Cartier, Bvlgari, etc.

Provided informative sales-driven presentations to guests onboard cruise ships to motivate them to shop ashore in ports of call.✔ Met and exceeded weekly sales targets, generating $300K-$500K in net revenue per week.✔ Motivated cruise ship guests to shop ashore within manufacturer establishments. Served as the onboard concierge to customers and a subject matter expert regarding branded merchandise. ✔ Presented hour-long creative and informative shopping ashore sales presentations resulting in pre-sale of merchandise. ✔ Delivered educational seminars on diamonds, gemstones, luxury brands, and timepieces. ✔ Hosted the onboard shopping TV channel, wrote scripts and TV commercials, and hosted VIP events onboard.✔ Communicated and networked with VIPs, Elite guests, and Captain's Circle guests.✔ Maintained a high level of motivation and energy of the onboard Effy staff.

Ketchikan, Ak And Cozumel, Mexico

Key member of the management team at luxury brand stores in Ketchikan, Alaska and Cozumel, Mexico generating annual revenue in excess of $36MM. Accountable for advancing sales, marketing initiatives, strategic planning, forecasting, cost control, driving revenue, inventory management, loss prevention initiatives, customer experience/satisfaction, quality initiatives, and visual merchandising. Hired, trained, developed, and provided leadership for a staff of 10 and worked as a selling manager on the sales floor. ✔ Consistently ranked in the top 5 sales associates in Cozumel, Mexico.✔ Exceeded personal selling goals generating an average of $2MM per year. ✔ Created visual merchandising plans/strategies which increase buyer awareness and product sell-through. ✔ Coached staff on selling strategies that positively impacted KPIs including UPT, average dollar sale and conversation rate. ✔ Created, trained and mentored a high performing team that consistently exceeded goals and expectations.✔ Hand selected to be assigned to Carnival Legend as a mystery shopper to identify the operational weaknesses and assess existing operating procedures. Quality control evaluation included recommendations for organizational improvement and additional staff training to mitigate found deficiencies.

After competing in sports professionally for 15 years, began working as an Independent Personal Fitness Trainer and Nutritionist. Consulted with clientele regarding fitness management programs including exercise, weight management, functional training, nutrition, and personal training programs. ✔ Conducted comprehensive fitness evaluations and body fat analyses, and formulated personalized programs tailored to client needs. Assisted clients in achievement of fitness goals and with weight management.✔ Closely supervised weight training sessions and nutritional plans to ensure maximum health benefits and personal safety. ✔ Gained referrals through development of strong client relationships, effective client management, and exceptional fitness knowledge. Coordinated client referral services ensuring a complete wellness solution.✔ Utilized a variety of instructional/motivational strategies to motivate clients to reach their full potential. ✔ Successfully built an outstanding reputation in the field for professionalism, honesty, integrity, extensive knowledge, and service.