Maica Antonette Peña Email & Phone Number

Philippines

I'm supporting EDT (Eastern Daylight Time zone)- Schedule Interviews & offers.· Professional staffing & Recruitment Coordination· Thorough experience with Recruitment admin and reporting.

• Sourcing of suitable applicants by conducting research on job boards, applicant tracking systems, company web sites etc.• Recruiting passive candidates through phone calls, emails, and general relationship-building• Conducting pre-assessment calls with candidates, verifying different items such as qualifications, availability, and compensation requirements• Organizing and keeping of candidates’ files, tracking their activities, opportunities, and references • Maintaining a record of candidates sourced through the SS Tracker• Creating end of day reports of productivity and results

Ortigas Center, Mandaluyong, Metro Manila

• Worked as part of the Front Office Team. • Welcomed guests on their arrival.• Politely confirmed the details of guests with guaranteed bookings/reservation• Completed registration formalities of the guest with confirmed reservations• Used up-selling techniques to sell expensive rooms & also to promote other hotel services• Coordinated room status updates with the house keeping department• Notified housekeeping of all check outs, late check outs, early check ins& special requests.• Processed guest check out requests.• Posted all the credit charges to the guest folios (bills) and assisted Front Office Supervisor with billing arrangements• Handled group bookings• Handled group minor complaints