Maicon Withoeft Email & Phone Number
Who is Maicon Withoeft? Overview
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Maicon Withoeft is listed as Analista de Integrações Sênior at Paytrack, a company with 438 employees, based in Blumenau, Santa Catarina, Brazil. AeroLeads shows a matched LinkedIn profile for Maicon Withoeft.
Maicon Withoeft previously worked as Incident Manager at Cooperativa Central Ailos and Entry Level Systems Analyst at Philips. Maicon Withoeft holds Degree In Information Systems, Information Technology from Uniasselvi.
Email format at Paytrack
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About Maicon Withoeft
I'm a highly motivated person, who loves technology, with strong knowledge in ITSM practices, technical skills and excellent communication to ensure the best customer service.With 10 years of dedicated experience in IT customer service (B2B), I provide effective solutions, committed to continuous learning, and making a positive impact in every interaction.My mission is to ensure that every problem is resolved quickly and efficiently, minimizing downtime and maximizing customer satisfaction.I strongly believe in the power of exceptional customer service to create lasting impressions and build strong relationships with clients and colleagues.Key strengths:- Team player: collaborative mindset, adept at promoting teamwork and fostering a sense of unity among team members. - Advanced problem diagnosis: expertise in identifying and resolving complex software issues, ensuring seamless operations. - Self-management: proactive and organized, focused on delivering results. - Deep technical knowledge: extensive experience in IT support services, proficient in PL/SQL, Delphi and JavaScript. - Communicative: clear and effective communicator, both written and verbal, fluent in Portuguese and advanced in English.In 2023 I moved to United States for a year to improve my language skills, to experience global exposure with the aim of developing adaptability, emotional intelligence, flexibility and to explore new cultures.
Maicon Withoeft's current company
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Maicon Withoeft work experience
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Incident Manager
CurrentFocado em atuações críticas com o objetivo de reduzir ao máximo o impacto ao negócio e agir rápido na recuperação de serviços indisponíveis atuando no problema e envolvendo as torres solucionadoras.- Forte expertise em criação e condução de salas de crise, colaboro ativamente na resolução de incidentes altos e críticos;- Gerenciamento de níveis de serviço.
Entry Level Systems Analyst
- Experience in requirements analysis, actively participating in meetings with business analysts to gather and document user requirements. Understand business needs and translate them into technical specifications;- Working as a Scrum in local and international projects with teams from India, managing projects through the Microsoft Azure tool;- Skills in.
Senior Technical Support Engineer
- Team lead, providing support, guidance and knowledge for teammates through L1, L2 and L3 analysis in Tasy EMR. Technical troubleshooting through Oracle PL/SQL, Java, JavaScript, Delphi and Web applications (Chrome Dev Tools to analyze requests and/or check the errors/warnings);- Daily management of a high quantity of requests and incidents, directly with.
Technical Support Engineer
- Help customers via phone, email, and other tools, clarifying doubts, solving problems, and suggesting alternatives according to their needs; - Connections with clients throught Teamviewer and telephone;- Manage personal backlog and control SLA; - Monitor critical cases and attend to premium customers; - Over 100 tickets per month with over 98% customer.
Colleagues at Paytrack
Other employees you can reach at paytrack.com.br. View company contacts for 438 employees →
Melissa Vicenzi
Colleague at Paytrack
São Paulo, São Paulo, Brazil, Brazil
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WF
William Fernandes
Colleague at Paytrack
Blumenau, Santa Catarina, Brazil, Brazil
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AD
Adriano De Assunção
Colleague at Paytrack
Blumenau, Santa Catarina, Brazil, Brazil
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BA
Bruna Alves
Colleague at Paytrack
São Paulo, São Paulo, Brazil, Brazil
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VF
Valdiclei Filho
Colleague at Paytrack
Blumenau, Santa Catarina, Brazil, Brazil
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TM
Tayná Mello Pinsegher
Colleague at Paytrack
Blumenau, Santa Catarina, Brazil, Brazil
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NO
Nathalia Oliveira
Colleague at Paytrack
São Paulo, São Paulo, Brazil, Brazil
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EP
Eduardo Philippe Costa
Colleague at Paytrack
Blumenau, Santa Catarina, Brazil, Brazil
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SV
Sara Vieira
Colleague at Paytrack
Blumenau, Santa Catarina, Brazil, Brazil
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JF
Juliê Fernandes
Colleague at Paytrack
Blumenau, Santa Catarina, Brazil, Brazil
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Maicon Withoeft education
Frequently asked questions about Maicon Withoeft
Quick answers generated from the profile data available on this page.
What company does Maicon Withoeft work for?
Maicon Withoeft works for Paytrack.
What is Maicon Withoeft's role at Paytrack?
Maicon Withoeft is listed as Analista de Integrações Sênior at Paytrack.
Where is Maicon Withoeft based?
Maicon Withoeft is based in Blumenau, Santa Catarina, Brazil while working with Paytrack.
What companies has Maicon Withoeft worked for?
Maicon Withoeft has worked for Paytrack, Cooperativa Central Ailos, and Philips.
Who are Maicon Withoeft's colleagues at Paytrack?
Maicon Withoeft's colleagues at Paytrack include Melissa Vicenzi, William Fernandes, Adriano De Assunção, Bruna Alves, and Valdiclei Filho.
How can I contact Maicon Withoeft?
You can use AeroLeads to view verified contact signals for Maicon Withoeft at Paytrack, including work email, phone, and LinkedIn data when available.
What schools did Maicon Withoeft attend?
Maicon Withoeft holds Degree In Information Systems, Information Technology from Uniasselvi.
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