Mark Anthony De Guzman Email and Phone Number

Responsible for executing business strategies and developing operational plans for various logistics functions which include warehouse and distribution operations, resources planning, customer service, asset management, etc. It directs daily operations and manages a team.

Ensures on time and in full delivery of daily planned shipments to customers taking in consideration complete manning and truck complement.

Administrative Clerk – Consolidates data and creates daily, weekly and monthly operational KPI monitoring reports for two distribution centers from Roosevelt and Malabon locations. Process and creates SPO billings for third party deliveries thru SAP.• Improved operational reports to enhance clarity of data and increase efficiency.• Identified and resolved any non-compliance issues.• Mentioned as one of the top AC achiever.

Fleet Officer: Part of the Supply Chain Division – is responsible for the effective and efficient selection and maintenance of vehicles in the fleet to reduce costs and ensure deliveries and services stay on schedule.• Managed and monitored over 1XX vehicles distributed in various project sites.• Supervised and managed a group composed of drivers, mechanics and helpers providing support and guidance on daily operational matters.• Created databases appropriate for capturing and… Show more Fleet Officer: Part of the Supply Chain Division – is responsible for the effective and efficient selection and maintenance of vehicles in the fleet to reduce costs and ensure deliveries and services stay on schedule.• Managed and monitored over 1XX vehicles distributed in various project sites.• Supervised and managed a group composed of drivers, mechanics and helpers providing support and guidance on daily operational matters.• Created databases appropriate for capturing and analyzing data on the fleet such as vehicle inventory, gas, expenses and trips. Show less

• Worked under Network Technical Group, Support Division as a process support assisting assigned departments to map, analyze and improved their processes. • Performed a study and analysis for the complaint handling process of NTG Service Desk (SD).• Identified the types and volume of issues encountered in SD, which has a formal process and which don’t have, which have an SLA, OLA and what is the current performance level.• Streamlined the NTG SD complaint handling process.

• Helped other students and library staff on daily library operations, provided customer service assistance at the library baggage counter, sorted books according to shelves, and assisted with other departmental duties as assigned.