Amy Maiden Email & Phone Number

Louisville Metropolitan Area

DC Elevator is a full-service elevator company based in Lexington, KY, with offices in Charleston, WV, Louisville, & Raleigh, NC, providing maintenance, modernization, new installation, and repair for the States of Kentucky, Indiana, Ohio, West Virginia, and North Carolina. An Account manager role consists of managing existing client accounts and cultivating new business opportunities within the designated region. This role focuses on submitting repair quotes, maintaining customer relationships, ensuring customer retainage, and managing both existing and new business maintenance bids and issues. Manage a large region encompassing half the State of Kentucky and all of Indiana. This includes approximately 1800 units on service in Kentucky and 240 units in Indiana.

Louisville, Kentucky, United States

Louisville Metropolitan Area

I build relationships with local business owners and help take their business to the next level by offering advanced business development software and streamlining operations.

Louisville, Kentucky

I was responsible for managing existing clients in my territory, acquiring new clients, and strategically maintaining these relationships in order to drive profitable revenue growth. I am highlyexperienced in demonstrating the Waystar platform and solutions to clients, remotely and on site. I am proficient in discovering the needs, or “ pains” of my clients and exposing the value of the solution offered by our HMR software. This role required me to be well versed in medical billing and insurance claim processes as well as medical terminology. I made 50 or more outbound calls a day, prospecting clients and building my pipeline, as well as negotiating contracts and/or subscription costs.

Louisville, Kentucky

I worked with my clients to provide a personalized wireless service whileidentifying business opportunities and exceeding quota bearing salesgoals. I demonstrated a strong understanding of Verizon's services and technology, evaluated consumer needs, and recommended the appropriate devices and plan packages. I was responsible for maximizing each customer interaction and selling all products/services Verizon offers.

Louisville, Kentucky

Supervised and reviewed schedules of the store’s POS/CS teams (Point-of-Sale/Customer Service). Responsible for training and follow-up to ensure each Associate is working within the guidelines of Kohl’s policies and procedures for POS/CS operations. Responsible for all cash office functions. Responsible for ensuring that credit standards are communicated and credit goals are achieved. Participated in the E3 Management Program.