Software Engineer / Analyst
Mumbai, Maharashtra, India
During my tenure at Capgemini, I was responsible for software development projects for the Tyco Electronics Connectivity (TEC) Industry. I played a crucial role in ensuring seamless data exchange and client satisfaction by leveraging my expertise in the SAP EDI (Electronic Data Interchange) Module and Sterling B2B Integrator. My primary focus was on creating and maintaining intricate EDI maps to facilitate the transformation of data between various formats such as EDIFACT, ANSI X12, and SAP data structures. I also optimized EDI configurations for enhanced efficiency and reliability by configuring Trading Partner Envelopes and Code-lists within the IBM Sterling B2B Integrator.Apart from this, I actively engaged with clients on a daily basis to address their needs and maintain professional relationships. My proactive approach contributed to high levels of client satisfaction and earned me recognition in the form of an ECE (Excellence Customer Experience) Award for delivering prompt support to clients. Additionally, my keen attention to detail and adept problem-solving skills allowed me to minimize repeat incidents by accurately identifying changes to systems and processes, thereby enhancing operational efficiency.I also took on the responsibility of maintaining comprehensive documentation of EDI processes and configurations. This documentation served as a valuable resource for knowledge transfer and troubleshooting within the team, ensuring continuity of operations even in my absence. Furthermore, I conducted training and knowledge transfer sessions for end-users, support teams, and colleagues, enabling them to gain a thorough understanding of EDI processes and basic troubleshooting techniques.