Maija Kaski Email & Phone Number

Helsinki, Southern Finland, Finland

As one of the first in-house designers at S Group, a big part of my work has been pioneering and advocating service design ways of working and increasing design maturity.I have created and developed customer understanding and design research processes, including customer experience, employee experience and b2b customer insights, as well as internal working methods. I have also mentored other designers and led design projects.I have had the pleasure of working across different business areas and stages of product and service design, such as new business discovery, mapping the variables affecting store work employee experience, legacy website redesign, customer journey optimization and procurement processes.

User experience design service. I have helped mostly small companies with various design needs, including user research, gathering requirements, interaction and UI design, prototyping, and ergonomics. Platforms so far: mobile apps, web apps, augmented reality environments.For example:- Lectures and workshops on Motivation design- UX design for Polkuapp.com including onboarding design and copywriting- Expert evaluation (usability heuristics) of mobile and web applications for multiple startups

Helsinki Area, Finland

In this cool place I had the honor to be responsible for the design of a new service. I also mentored a junior user researcher, contributed to the user testing process, designed new mobile apps, and more. Not to mention collaboration with a bunch of great colleagues.

In this cool startup I was making the complex world of GDPR to be understandable for both companies and customers. I have been working on concepts, product design, user research, prototyping, and visual design.

Harrastushuone is a platform to find hobbies nearby, aimed mostly for active parents with children. I was responsible for UX-, product- and service design, marketing and project coordination.

I made adjustment of traffic accidents for certain major customers. This included making decisions of complex compensation cases and writing statements and answers for boards. I was also part of a team involved with improving procedures and the usability of our tools.

I worked as a researcher and a post-graduate student. I got a personal grant to study biomimetic wearable human computer interactions. I gave presentations and wrote for the review-magazine of the unit.

My work as a student and a researcher included cell adhesion and gene hunting research. I completed massive information gathering and processing of tooth gene information from publications. The result of my work was internationally noticed visual database of genes expressing in tooth. I was a co-writer in several publications.

I worked alongside of my studies as a laboratory nurse, research assistant, ward clerk, instrument technician, and nursing auxiliary.

Postgraduate Studies

Neurosciences, Sociology, Educational sciences

Postgraduate Studies

Bionics, Neuro- & cognitive robotics, Medical technology, Automation technology, Electrical engineering

Master’S Degree, Biosciences