Maija Heiniö Email & Phone Number

Responsible for 20+ SME sized customers and team of ~10 HR & Payroll professionals. Working on wide range of tasks including leadership & management of the team, budgets and forecasts, ensuring excellent service for the customers and supporting our sales.

I worked as the manager for the HR outsourcing team providing variety of different HR services to multiple midsized & large customers.

As Pre-Sales Manager I worked closely with our sales. I supported our sales managers in the sales process, provide substance knowledge and helped to define customer needs. I also worked in development project, did process audits to our payroll customers and worked as project manager in payroll outsourcing implementations.

Helsinki

Payroll Manager, manager of a payroll team of ~10 Payroll Accountants and Payroll Specialists. Resposibilities vary from hands-on payroll work to Project management for new customers, participating in sales, process improvement etc. Working also with Visma's ISAE 3402 framework and controls.

Helsinki

Team Manager for a payroll team of 5-12 payroll administrators, customer resposible for the team's customer(s). Resposibilities included day-to-day management, follow-up of KPIs and active development of both systems and processes to improve customer experience.

Espoo

Responsible for the development of Aditro’s outsourcing services (payroll, HR, travel services) in the Nordic countries. The development projects vary from local operational improvement initiatives to large-scale Nordic service development.

Espoo, Tallinn, Kajaani

As Lean Navigator I worked on building process enhancements, performance management structures, skills and capabilities and positive mind-sets and behaviours in order to improve Aditro’s competitive advantage in HRM outsourcing. The Lean projects I worked on were all in the field of Payroll BPO, and covered between 15-40 FTEs.

Espoo

I worked as Personec hr & SuccessFactors consultant. My work has consisted of supporting existing customers, hosting customer trainings and creating the needed materials, version testing and taking part in customer projects. In 2009 I transferred from Customer Care to Nordic Business Consulting unit and I was increasingly involved in creating and.

Helsinki

My main tasks included general personnel and payroll administration. I also participated actively in different projects in the field of human resource management. I worked full time in summer 2007 and part-time (3 days/week) from September 2007 to February 2008.

Msc In Econimics, Organizations & Management, Business Law, Accounting, English Business Communication

Education record