• Evaluated, monitored and enhanced IT infrastructure with an emphasis on availability, reliability, scalability, security, data confidentiality and system integrity.• Ensured that all server hardware, operating systems, software and procedures aligned with organizational standards and strategic business plan.• Acted as escalation point for troubleshooting advanced systems and network issues.• Provided second-level support for all server class- and client systems.• Established network specifications and analyzed workflow, access, information and security requirements.• Evaluated latest technology innovations and adopted cost-effective, useful solutions.• Migrated the old heterogeneous physical server infrastructure into a homogeneous virtual server structure using VMware ESXi.• Implemented, developed and tested installation and update of file servers, print servers, terminal servers, domain controllers and application servers in all departments.• Continuous improvement of the email server system. Migrating the Microsoft Exchange Server Infrastructure into Microsoft Office 365.• Enhanced availability of infrastructure through enterprise-wide planning, thorough testing, efficient implementation and comprehensive support.• Worked with users to determine areas of technology in need of improved usability.• Re-engineered company's systems setup, establishing automated server generation routines, optimizing system performance, installing upgrades/patches, establishing system monitoring and maintaining security protocols.

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