Maika Langi Email & Phone Number

Torrance, California, United States

• Oversee day-to-day operations, ensuring smooth execution of all processes and maintaining a high standard of service.
• Collaborate with cross-functional teams to implement Standard Operating Procedures (SOPs) and streamline workflows, improving overall efficiency.
• Lead and develop a team of over 60 employees, providing coaching, support, and performance evaluations to foster professional growth.
• Manage recruitment, onboarding, and training processes, building a strong team that excels in delivering exceptional customer service.
• Coordinate facility maintenance and inventory management to ensure optimal resource availability and functionality.
• Analyze operational data and Key Performance Indicators (KPIs) to identify areas for improvement and implement strategies to achieve goals.

• Developed and maintained responsive, user-centric web pages to support the organization’s mission and enhance online engagement.
• Translated design wireframes and mockups into high-quality HTML, CSS, and JavaScript code.
• Collaborated closely with cross-functional teams including designers, project managers, and content creators to ensure cohesive digital experiences.
• Optimized site performance and page load times through efficient coding practices and browser compatibility testing.
• Conducted regular testing and debugging of front-end code to ensure seamless user interactions.
• Used Git version control for maintaining code integrity and supporting team collaboration.

Los Angeles, California, United States

• Organized workflow, delegated tasks and monitored performance to verify task completion.
• Coordinated employee scheduling to verify adequate shift coverage and meet service delivery standards.
• Evaluated department performance and implemented corrective actions and merit rewards.

Los Angeles, California, United States

• Product releases:Book Finder
• Book search application that finds and displays info on all books
• Initial foray into web development applying new skills in HTML, CSS, and Javascript together
• Uses HTML5, CSS3, Javascript, JQuery, Google Fonts, and Google Books APITo-do List
• To-do list for users to add, update, complete, and delete actions to do for the day
• Further development of learned skills from Book Finder project with new CRUD function understanding and (non-relational) database utilization implemented

Los Angeles, California, United States

• Managed various teams of 3-5 techs deploying conference room audio and visual technologies
• Led three 5+ room installation projects to completion within 1-2 week timeframes for delivery to client
• Installations necessitate knowledge of several AV technology hardware and software systems including Polycom, Crestron, and Barco

Los Angeles, California, United States

• Generated sales of $3000+ per event
• Maintained thorough understanding of ingredients and preparation of menu items.
• Exceeded customer service expectations to earn positive feedback.

Los Angeles, California, United States

• Trained and guided rotating staff of 6+ bartenders over 4 years in daily team bar sales of ~$10k-$12k
• Upheld strict bar presentation standards for operational procedures, employees and sanitation.
• Diffused difficult situations with excellent conflict management skills and alcohol service expertise.

Certificate Of Completion, Computer Software Engineering

Music Theory And Composition

Music Technology

High School Diploma, Liberal Arts And Sciences, General Studies And Humanities

Education record