Maika Mattson Email and Phone Number

• Sourced, hired, and managed three virtual executive assistants to support administrative tasks for the CEO, Co Lab’s onboarding process, and company finances resulting in the capacity to take on more clients and 100k of revenue in the first year of business. • Created systems for assistants to log time spent on Asana tasks with free integrated software. Managed all software and software integrations for Airtable, Asana, Fathom, Grammarly, Toggle, TrackingTime, Webflow, Vimcal, Superhuman, Slack, Xero, Stripe, Notion, Canva, Lawpath, Sunsama, Loom, and more.• Liaised with clients and coaches, and managed customer relations. Responded personally to clients and created a Google Docs log of canned responses for future use. Created ‘snippets’ in Superhuman which resulted in 60% faster response times from virtual assistants. • Managed client and coach contracts, invoices, and executive calendars.

• Coached Executive Assistants on project/task management to improve the quality of work and relationships between EAs and executives.• Managed process improvements for executives and their companies. Drafted and prepared workflows in Notion to distribute to current and future administrative support. • Managed virtual EAs, client communications, executive emails, and executive calendars in international time zones.

• Coordinated IT all-hands summit every quarter at a brand new international location for 45+ people converging from around the world (managed agenda and presentations, sourced new meeting spaces and accommodations, planned group activities that everyone enjoyed, organized accommodation lists and liaised between hotel/meeting spaces and team, coordinated catering and food restrictions).• Managed and edited all company IT communications, IT Confluence wiki, CIO's calendar, inbox, expense reports, and frequent international travel.• Managed smaller key IT projects including choosing new warehouse management systems through daily meetings with senior business analysts. Escalated blockers as needed to stakeholders, and tracked progress in Smartsheet.

• Managed the Spring new apparel line launch - communication liaison between head purchasing manager and photography studio, sourced talent and photography studio, managed scheduling, tracked progress in Trello• Managed the Spring Leafly List- communication liaison between every department (Sales, Marketing, Product, Content, Customer Service, Operations) as well as external clients, coordinated editorial pieces and awards, and tracked progress in Confluence.• Coordinated the Jason Harris glass-blowing film - communication liaison between the Director of Media and glass-blowing studio, managed talent travel coordination and scheduling for production crew and studio, coordinated with external video editing freelancer.• Prepared and designed weekly all-company presentations and company announcements - coordinated agenda and deck between the executive leadership team.

• Managed dynamic calendars, inboxes, expenses, and frequent international and domestic travel for Leafly CEO / Privateer Holdings COO and Privateer Holdings CIO.• Coordinated high-level time-sensitive meetings on and off-site - managed action items, prepared presentations, formatted documents, sourced new meeting spaces, coordinated agendas, and catering.• Managed and led weekly check-ins for executives and directors on the company acquisition team.• Researched and coordinated creative and budget-friendly furniture rentals for the Marketing department’s events as well as storage solutions for the Sales department’s out-of-state marketing materials.

• Coordinated all company meetings for 40+ people - sourced and prepared meeting space, coordinated catering, and managed furniture rentals.• Launched and organized weekly rotating catered lunch for the whole office.• Managed meeting room calendars and scheduled executive meetings on and off-site.• Maintained office supplies, conducted office tours, and provided general support to the executive team, visitors, and interviewees.

• Coordinated couriers and maintained client relationships in person and over the phone.• Managed calendar, inbox, and expenses for the CEO.• Maintained office supplies and created budget-friendly ways to recycle and reuse items.