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Maike Jacobi, Arm® Email & Phone Number

Positive and Energizing Regional Director || Passion for People & their Experience || 7+ Years of Success in Real Estate Management at FirstService Residential
Location: Chicago, Illinois, United States 6 work roles 2 schools
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Role
Positive and Energizing Regional Director || Passion for People & their Experience || 7+ Years of Success in Real Estate Management
Location
Chicago, Illinois, United States

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Maike Jacobi, Arm® is listed as Positive and Energizing Regional Director || Passion for People & their Experience || 7+ Years of Success in Real Estate Management at FirstService Residential, based in Chicago, Illinois, United States. AeroLeads shows a matched LinkedIn profile for Maike Jacobi, Arm®.

Maike Jacobi, Arm® previously worked as Regional Director at Firstservice Residential and Property Manager at Optima, Inc.. Maike Jacobi, Arm® holds Master Of Fine Arts (Mfa), Acting from Depaul University.

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FirstService Residential

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About Maike Jacobi, Arm®

Driven by a passion for people and a commitment to excellence, I pride myself on transforming struggles into solutions and properties into thriving communities through personalized client services. My philosophy centers around a proactive and strategic approach, emphasizing team development, accountability, and focused on the expectation that we will achieve outstanding results. With extensive background as a Property Management leader, I have proven success with new construction and builds, lease-ups, mid and high-rise management, mixed-use properties, and pride myself on operational excellence. My expertise includes developing leasing teams, financial acumen with a proven track record in budget development and execution, strategic problem-solving in partnership with cross-functional teams, and a strong command of sales and marketing strategies to maximize occupancy and retention rates. My ability to lead and inspire teams has consistently resulted in enhanced property performances and resident satisfaction, proving that creating authentic relationships and providing best-in-class service drives the bottom line.Throughout my professional journey, my team and I have been honored with numerous accolades, such as the CAMME awards for Best Amenities, Best Concierge, and Best Maintenance Team. I am also a proud recipient of the Top Manager Award and the Regional Outstanding Leadership Award. I am an active IREM Chicago Chapter member and hold my Accredited Residential Manager (ARM Mixed-use) certification. I served as a committee member for the Chicagoland Apartment Association (CAA) from 2022-2024, as well as a participating as a CAMME judge. I am committed to shaping the future of our industry through partnership, continuous learning and professional growth. I am eager to bring my knowledge, energy, and leadership skills to your organization, aiming to drive significant improvements in property management and resident relations. I am committed to leveraging my strategic insights and hands-on experience to contribute to the success and growth of your properties. Let’s connect to discuss how I can make a meaningful impact on your team and your Company.

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FirstService Residential
Firstservice Residential
Positive and Energizing Regional Director || Passion for People & their Experience || 7+ Years of Success in Real Estate Management
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6 roles · 20 years

Maike Jacobi, Arm® work experience

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Regional Director

Current

Dania Beach, FL, US

Responsible for strategically managing client relationships by providing key business insights and expertise on all client situations.Oversee and create an environment of ownership and accountability for a team of community managers responsible for delivering property management products and services to clients, with a focus on exceptional customer service.

Dec 2024 - Present

Property Manager

Glencoe, IL, US

  • 198-unit new-build Mixed-Use Lease-up
  • Physical Occupancy increase from 38.8% to 97.6%
  • Renewal Retention goal exceeded at 67% average in 2023, trending to 70%+ in 2024, at 6-8% average increases
  • 2023 CAMME award for Best Amenities
  • Opiniion Overall Satisfaction score of 4.8 and Google score of 4.8 with an increase in reviews from 10 to 92
  • Executed Social Media, including photography, resulting in an Instagram growth of 400+ followers
Oct 2022 - Apr 2024

Community Manager, Flagship

Chicago, IL, US

  • Physical Occupancy increase 88% to 96%
  • Renewal Retention goals achieved/exceeded 2021 & 2022
  • Consistently Top 3 for Customer Satisfaction Scores throughout Company
  • Top 10 Properties for Operational excellence, 2022
  • 2022 AMLI Advanced Community Management Series graduate
  • CAMME Award for Best Concierge and Maintenance Team; Nomination for Best Property, high-rise
Apr 2021 - Oct 2022

Market Leader & Senior Property Manager

Miamisburg, Ohio, US

  • Market Leadership & Training 2020-20215 Communities in Illinois / 2 in Minnesota Led training classes up to 20 attendees, one-on-one coaching, and field training for all levels of office team. This included the.
  • Sales and Operations Training for Regional Manager, Property Managers, and Sales Associates
  • Assessed employee skill gaps and developed training exercises and coursework
  • Post-training assessment and development planning
  • Partnership with Regional Managers to develop and update existing training materials and implementation
  • Managed performance, from onboarding, coaching, and terminations for all associate levels within Market
Jan 2018 - Jan 2021

Senior General Manager, Flagship

Gap

New York, NY, US

  • Ranked #2 in Flagship sales in 2016 and #1 in first half of 2017 (comp)
  • #1 Gapcard performance company-wide in 2016 and first half of 2017
  • Delivered positive results in Key Performance Indicators (average transaction, units per transaction, customer conversion, and sales over traffic) through training, development and team accountability
  • Successful test and roll-out of new mobile selling platform
  • Effective implementation of Shift Messenger mobile app for scheduling and team communication
  • Creation of associate selling evaluation, used for recognition and performance management
Jan 2016 - Sep 2017

Market Trainer, Market Recruiter, Flagship General Manager

Alameda, California, US

  • Market Trainer o Supported 20 stores and 70 leaders with facilitation of in-person Leadership Training sessionso Reconstruction of existing training materials and end to end design and delivery of new course programs o.
  • Human Resources Business Partner o Supporting up to 20 stores with corrective action documentation proofing, editing and approvalo Providing leadership support in coaching and performance management conversationso.
  • Market Recruiter supporting 20 stores, recruiting and screening 10+ leaders hiredo Partnering with General Managers, District Manager and HR Regional Managero Supporting 20+ stores with sourcing and screening of exempt.
  • District Manager stand-in for 20 stores
  • 2012-2015 Year-over-year growth of +16.1%
  • Ranked #2 in sales volume in 2015 vs. #5 in 2012
2006 - 2016 ~10 yrs
2 education records

Maike Jacobi, Arm® education

Master Of Fine Arts (Mfa), Acting

Depaul University

Bachelor Of Arts - Ba

University Of Oregon
FAQ

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What company does Maike Jacobi, Arm® work for?

Maike Jacobi, Arm® works for FirstService Residential.

What is Maike Jacobi, Arm®'s role at FirstService Residential?

Maike Jacobi, Arm® is listed as Positive and Energizing Regional Director || Passion for People & their Experience || 7+ Years of Success in Real Estate Management at FirstService Residential.

Where is Maike Jacobi, Arm® based?

Maike Jacobi, Arm® is based in Chicago, Illinois, United States while working with FirstService Residential.

What companies has Maike Jacobi, Arm® worked for?

Maike Jacobi, Arm® has worked for Firstservice Residential, Optima, Inc., Amli Residential, The Connor Group, and Gap.

How can I contact Maike Jacobi, Arm®?

You can use AeroLeads to view verified contact signals for Maike Jacobi, Arm® at FirstService Residential, including work email, phone, and LinkedIn data when available.

What schools did Maike Jacobi, Arm® attend?

Maike Jacobi, Arm® holds Master Of Fine Arts (Mfa), Acting from Depaul University.

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