Mai Thi Kim Vu

Mai Thi Kim Vu Email and Phone Number

Open to Opportunity| Dedication | Capilano University | English & Vietnamese @ Intercruises Shoreside and Port Services
barcelona, catalonia, spain
Mai Thi Kim Vu's Location
Vietnam, Viet Nam
About Mai Thi Kim Vu

I have a great passion for traveling to experience different culture, nature and cuisine. Besides the gorgeous landscape, the friendliness and hospitality of people at the destinations are what always appear in my travel stories. Therefore, I selected my career in the tourism industry because I find happiness when helping people and being part of their experience. Recently, I have just graduated from Capilano University with Hotel and Resort Management Post Barracurate Diploma.In my previous internship, I had the chance to work with InterContinental Saigon hotel as Club Lounge Butler. My tasks were providing the high-quality and professional guest service including assisting the guest to find travel information, serving morning and evening buffet, making coffee and tea with attention to detail regarding guest allergy, preference, birthday or anniversary. In my recent co-op, I wanted to change to another part of tourism and selected Destination North America in the cruise ship industry. I work as a cruise representative, who directs guests in the terminal from the entrance, luggage room, check-in counter to security and also check-in them to go on the boat. Providing the fast, accurate and active service at the port is what I am aiming at to give them the great first expression.Furthermore, I enjoy every creative project. Through extracurricular opportunities and school assignments, I gained my experience and developed new skills. I tried many positions and completely in love with them from the photographer, poster designer, clip director to an event planner. As a result, I learned how to use basic Photoshop, Canvas, Premiere, etc. and manage Social Media pages. I am also looking for a job in marketing and event department in a tourism company.Specialties:- Friendly and Cheerful- Professional and Ambitious- Diligent and Conscientious- Flexible and Organized

Mai Thi Kim Vu's Current Company Details
Intercruises Shoreside and Port Services

Intercruises Shoreside And Port Services

View
Open to Opportunity| Dedication | Capilano University | English & Vietnamese
barcelona, catalonia, spain
Website:
intercruises.com
Employees:
968
Mai Thi Kim Vu Work Experience Details
  • Intercruises Shoreside And Port Services
    Customer Service Pier Staff
    Intercruises Shoreside And Port Services Jun 2019 - Present
    Vancouver, Canada Area
  • Destination North America
    Cruise Representative
    Destination North America May 2019 - Present
    Vancouver, Canada Area
    - Meet, greet and assist guests in the Port of Vancouver. Up to the present, more than 190.000 guests were welcomed by the team of DNA.- Give the direction and ensure guests come the right way to the luggage room, check-in counter, security and USCBP by active and helpful manner.- Check-in guests using Fidelio Oracle and answer all the related questions. Contact with the supervisor to resolve problems and make sure the guests are satisfied before getting on the boat.
  • Vu Thanh An Print Store
    Customer Services Agent
    Vu Thanh An Print Store Nov 2017 - Apr 2018
    Vietnam
    - Greeted, assisted and resolved guest’s requirements about photocopying or printing services to maintain consistent customer satisfaction and encourage repeat business.- Typed and edited files using Word, Excel, Photoshop upon request and ensured the work fulfilled customers’ expectations with high attention to detail. - Answered questions and gave advice to guests regarding stationery supplies to up-sell and cross-sell based on guest needs.- Demonstrated ability to efficiently assist 4-5 customers at the same time by engaging time management and job prioritizing skills.
  • Intercontinental Saigon
    Club Lounge Butler Trainee
    Intercontinental Saigon Jun 2016 - Sep 2016
    Vietnam
    - Interacted with international guests and provided information about tourist attractions, directions, transportation, etc. with respect to their travel expectation.- Showcased flexibility and teamwork by rotating in different roles including hostess, waiter and barista.- Suggested suitable options and answered guests’ questions related to tea, coffee, liquors and foods knowledge to satisfy customer needs.- Attended daily meetings to review and take care of guest preferences relating to allergy, birthday, anniversary, dietary restrictions, etc. to enhance guest experience and retain loyal customers with exceptional service.

Mai Thi Kim Vu Skills

Hospitality Customer Service Teamwork Computing Communication Analysis Graphic Design Digital Marketing Social Media Microsoft Office Problem Solving Time Management Flexibles Adaptation

Mai Thi Kim Vu Education Details

Frequently Asked Questions about Mai Thi Kim Vu

What company does Mai Thi Kim Vu work for?

Mai Thi Kim Vu works for Intercruises Shoreside And Port Services

What is Mai Thi Kim Vu's role at the current company?

Mai Thi Kim Vu's current role is Open to Opportunity| Dedication | Capilano University | English & Vietnamese.

What schools did Mai Thi Kim Vu attend?

Mai Thi Kim Vu attended Capilano University, International University - Vnu Hcmc.

What skills is Mai Thi Kim Vu known for?

Mai Thi Kim Vu has skills like Hospitality, Customer Service, Teamwork, Computing, Communication, Analysis, Graphic Design, Digital Marketing, Social Media, Microsoft Office, Problem Solving, Time Management.

Who are Mai Thi Kim Vu's colleagues?

Mai Thi Kim Vu's colleagues are Jana Tan, Nichole Hazard, Patricia Rodríguez Hernández, Korina Arias Escobar, Maryjane Umenyi, Jc Carpenter, Rita Fecha Figueroa.

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Aero Online

Your AI prospecting assistant

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.