Maiko Tuitupou Jr Email & Phone Number

Salt Lake City, Ut, Us

Centerville, Utah, United States

Automated Testing Integration: Spearheaded the design and implementation of a project to integrate automated testing capabilities for both our proprietary game engine and an undisclosed game engine used for our shot simulation software. Jenkins CI/CD: Spearheaded the design, implementation, and ongoing maintenance of our Jenkins CI/CD system enhancing the software development lifecycle, establishing deployment efficiency, and enabling more frequent reliable game updatesSystem Administration: Maintained functionality, efficiency, and security of infrastructure consisting of on-site build agents/test machines as well as cloud-based virtual machines that facilitate pipelineProcess Optimization: Implemented a process for software onboarding in our warehouse that reduced time to build per tracking system unit from 2 hours to 20 minutesProcess Creation: Developed and implemented daily testing processes for shot simulation software, documenting discovered bugs in JIRA for both existing and new products. Cross-functional Collaboration: Collaborated closely with the development team to prioritize, fix, and document bugs efficiently. On-site Quality Assurance: Conducted on-site quality assurance for hardware and software installations at customer golf simulation facilities, including traveling out of state. QA & UX: Responsible for overseeing the quality of TruGolf's shot tracking hardware, shot simulation software, and overall end-user experience. Accuracy Assurance: Ensured one-to-one accuracy of simulated golf shots compared to real golf shots.

102 Tower, Salt Lake City, Ut 84111

Monitoring System Maintenance and Upgrades: Responsible for maintenance and development upgrades for both a third-party monitoring solution (SolarWinds Orion) and an internally developed monitoring system. Campus-wide Stability: Maintained live status of a third-party monitoring system with over 1,000 direct active users, ensuring stability across the entire campus. Automation Scripting: Developed automation-focused scripts using Bash, PowerShell, and SQL to allow other teams' applications to directly integrate with SolarWinds Orion. Innovative Communication Project: Developed and implemented a project using Raspberry Pi's and LED lighting to quickly communicate systems' up/down time across the building. Repairs and Maintenance: Completed repairs of SolarWinds Web Pollers across the University of Utah campus and in off-site locations around the Salt Lake valley. Documentation Management: Managed and maintained documentation libraries using ServiceNow KB and Microsoft's OneNote.

Murray, Utah, United States

Infrastructure Monitoring: Developed solutions to monitor the health of critical infrastructure in the absence of a centralized monitoring system. Incident Management: Managed and resolved various IT incidents, including outages, hardware failures, software flaws, and security breaches. Office Relocation: Directed the relocation of office hardware, including PCs, networking infrastructure, and printers/scanners, during building reconstruction. Hardware Onboarding: Oversaw the onboarding of new hardware, including recommending equipment, installing software, and setting up initial security protocols.

Salt Lake City, Utah, United States

- Worked on "the bench" to complete hardware repairs and upgrades under the supervision of a senior engineer - Cleared ransomware from company computer under supervisor's direction - Gained intensive training on general IT practices, such as navigating a ticketing system, troubleshooting, and communicating to clients about technical issues

Salt Lake City

- Learned how to build and repair hardware under the supervision of a Senior Computer Technician - Built servers, desktops, and notebooks for local companies such as ARUP, FusionIO, Infrascale, MOZY, Nexus IT, and the University of Utah - Tested new systems to ensure that they were in working order