Maila Mutso Email & Phone Number

London, United Kingdom

• Acting as a representative of the Data and Analytics Group within the business, developing collaboration between the business and the department.• Gathering business requirements and creating bespoke reports using SQL, python, Excel, OBIEE and Tableau. • Maximising the application of data and analytics within the business.• Optimising existing and building new standardised reports and dashboards.• Identifying, investigating and reporting data issues.• Creating documents for new reports/dashboards and updating documentation for changes in the existing ones.• Supporting Stakeholders through self-service and data analysis.• Demonstrating data application, value, measurement and feedback loops.• Working with Data Governance to ensure compliance across all applications.

• Data analysis and production of analytical reports based upon participants results• Suggesting quality improvements and finding ways to automate manual work• Assisting in the development of information technology systems and databases• Analysing, providing and presenting statistical information• Participating in document management, auditing and training• Liaising with developers and Scheme Managers/Organiser to design new schemes andupdate and improve existing ones• Preparing distribution paperwork and setting up web reply forms for participants to entertheir results for virology and molecular schemes

• Collecting, collating, manipulating and interpreting data from routine EQA and project surveys and questionnaires and writing reports of the findings.• Devising, developing and maintaining databases for various types of information including writing complex queries, linking multiple tables to extract data from the specialist EQA database.• Providing broad support within UK NEQAS using skills in information technology, database management and report writing, and presenting findings to a range of stakeholders.

London, United Kingdom

• Answering enquiries in person and by phone• Providing prompt, efficient and competent assistance to resolve customer issues• Providing high quality clinical information on how to wear and care for contact lenses• Dealing with customers who have complaints or problems with their contact lens wear• Dispensing • Working with NHS guidelines• Trainings, morning updates about contact lenses• Doing stock order, taking in deliveries• Meeting and exceeding all personal and team goals

Tallinn, Estonia

• Responsible for doing eye tests, prescribing contact lenses• Providing high quality clinical information• Dispensing• Responsible for making orders and solving problems

Master’S Degree, Public Health

Modules studied: • Advanced research methods • Advanced applied data analysis • Introduction to public health • Epidemiology • Global.

Diploma Of Higher Education, Optometry

• Combining labs and theoretical courses to achieve a good understanding of optometry • Client management – how to manage various.