Experienced professional with over 10 years of expertise in logistics and operations within renowned multinational companies, specializing in planning, logistics control, and KPI development. Holder of a degree in International Relations and an MBA in Strategic Market Management from Fundação Getúlio Vargas.Effective communication and active participation in strategic meetings, always focusing on customer satisfaction and company results; strong analytical skills and the ability to make rational decisions even in high-pressure environments.Extensive experience in e-commerce within one of the largest companies in the sports industry, having developed operational performance indicators and collaborated with teams to optimize processes and drive improved outcomes.Successfully managed high-performing teams, handling diverse demands and serving internal clients, including marketplace operations that contributed to over 40% of the overall results.Notably played a key role in cost reduction efforts; actively participated in supplier selection and cost validation processes, working closely with procurement and auditing teams aiming at reducing costs and negotiating more favorable timelines.