- Liaise between contractors, designers, engineers, permitting agencies, and homeowners.- Lead homeowners through the design and construction processes, including architect/drafter selection, permit submittals, contractor selection, subcontractor negotiation, and schedule management for remodels, additions, and new construction.- Direct the design and fixture/finish (FF&E) selection process to design projects that meet the client’s budget expectations to deliver projects to contractors that are ready to build.

• Transformed a 5-employee HVAC and insulation contractor into a 15-employee residential construction team that specialized in remodels, additions, and new construction. • Increased gross annual sales from $900k to over $2M in 4 years.• Implemented job cost accounting, cash flow tracking, and project management policies to increase profitability from a net loss to 15% and improve estimate accuracies.• Implemented new app including transitions to QuickBooks Desktop, QuickBooks Workforce, Asana, and OneDrive.• Estimated, budgeted, sold, scheduled, and managed the construction of up to 30 active projects, 5 pre-construction, and 15 pre-sales projects.• Directed a field staff of 10 as well as subcontractors across all construction phases.• Developed enduring relationships with clients through transparent communication, responsive design suggestions, creative problem solving, and by delivering beautiful projects on schedule and under budget.

- Led the Board of Directors of a 20,000 square foot athletic facility through the design selection process, recommended operations budgets and start up strategies, and managed the construction of their tenant improvement project.- Designed and recommended marketing improvements for re-branding for a commercial landscaping designer and contractor and for a masonry contractor- Managed the permitting, licensing, and compliance of three commercial cannabis operations and prepared pro forma financial analyses for their businesses to determine sales goals and operating budgets.

- Managed the day to day operations of a $2.3M electrical and solar contracting business while overseeing up to 30 simultaneous construction projects ranging up to $1.3M in size - Developed and implemented company core values and branding- Created quarterly strategic plans to achieve key strategies and long term vision- Hired and expanded the staff by 10 positions - Implemented paperless file management, sales, time tracking, and project management systems

- Managed the day to day operations of a 300-member nonprofit contractors association - Created logo designs, marketing materials, and graphic layouts for all documents- Set annual budget to meet positive net profitability despite 25% loss in revenue- Improved office efficiencies to reduce staff time and improve information accuracies- Added three new member benefit packages to improve the value of association membership - Led a 12-member Board of Directors and their associated committees

- Prepared financial analyses for clients including discounted cash flow statements to determine the potential value of large landholdings in Humboldt County- Prepared pro forma financial analyses to estimate potential value ranges for residential and commercial subdivision development projects- Created and implemented strategic marketing and business development plans for the firm's Board of Directors- Directed the launch of a new firm website including direction of the graphic layout, prepared and organized content- Managed continuous website, social media management, SEO, and SEM updates and management- Directed and designed a new graphic identity representing multidisciplinary professional services by unifying the conflicting goals and priorities of the Board of Directors- Prepared proposals for al engineering, building design, planning, geology, and geotechnical projects- Implemented new accounting and project management software

- Sales and client care for a boutique home furnishings store specializing in modern design and independent North American designers- Provided consulting for inventory management, marketing, and bookkeeping

- Developed preliminary accounting, customer service, branding, overall corporate identity, sales, and marketing policies for start-up biodiesel company- Managed all accounting duties for five business entities and managed a two-person sales team

- Participated in developing a new top-selling product line- Managed the redesign of the website which included an online shopping cart- Developed new layout and content for brochures, and packaging to update the company's image- Managed business operations including sales, advertising, marketing, customer service, bookkeeping, financial analysis and reporting, production scheduling, and quality control- Developed and managed the retail seconds outlet store- Increased production efficiency from a 4-6 week lead time to 2-4 weeks- Reduced shipping damages and errors by implementing new packaging systems and shipping procedures- Reduced aging receivables by 50% and implemented policies to minimize them going forward- Tracked production costs, and increased gross margin by 35%

Hired as a Sales Associate, I initiated and created a Customer Service Department to address sales, shipping, and receiving issues. I recruited and managed Customer Service Associates, staffed multiple shifts, created both internal and customer policies, and met 200+ daily call volume per person.

- Managed daily operations of a performance parts, repair, and equipment store and service center- Managed parts and equipment inventory- Supported the design of a new graphic identity- Prepared business plans- Scheduled maintenance for clients- Managed bookkeeping including accounts payable, invoicing, accounts receivable, reconciliation of financial accounts, cost accounting, yearly inventories, and pricing- Prepared financial reports- Coordinated race events