Experienced Wedding & Events Planner/Designer with 7 years of proven expertise in event planning, design, coordination, client relations, strategic marketing, and leadership. Backed by 16+ years in the hospitality industry, I’ve developed exceptional interpersonal and relationship-building skills, consistently exceeding client expectations by delivering personalized experiences that align with and surpass their vision
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Event Coordinator And DesignerInspire DsToronto, On, Ca -
Wedding & Event PlannerInspire Ds Dec 2017 - PresentToronto, Ontario, Canada• Event Planning & Execution: Planning, coordination, and flawless execution of a diverse range of corporate events and weddings, ensuring seamless experiences aligned with client specifications.• Custom Bespoke Design: Innovatively crafted custom bespoke designs tailored to individual client needs, garnering acclaim from high-profile corporate clients, including Louis Vuitton, Google, Samsung, and Saks Fifth Avenue.• Detail-Oriented Time Management: Oversee event execution from inception to completion, meticulously managing all elements to maintain a smooth and timely flow.• Décor Setup & Styling Expertise: Spearhead the setup and artistic styling of decor, floral arrangements, and intricate details for corporate activations, styled shoots, and various events, enhancing their visual appeal and impact.Please contact me at mailee@inspireds.ca to get started on customizing your next event to suit all your needs!Looking forward to new connections and partnerships. -
ServerCopacabana Brazilian Steakhouses May 2016 - Jul 2023Toronto, Canada Area• Sales Enhancement through Effective Communication: Employed a blend of interpersonal communication tactics and refined hospitality skills to consistently boost sales figures, fostering strong customer relationships and enhancing revenue streams.• Attentive Service for VIP Clients: Provided meticulous and detail-oriented service within a fast-paced environment, catering specifically to VIP customers, ensuring their needs were met with utmost attention and efficiency.• Exceeding Expectations for Positive Reviews: Delivered service that surpassed expectations, leading to consistently positive personal reviews on platforms like Google and OpenTable, reflecting exceptional customer satisfaction and loyalty.• De-escalation & Problem-Solving: Demonstrated problem-solving skills to de-escalate potentially volatile situations with dissatisfied guests, resolving conflicts promptly and preserving positive customer experiences.• Efficient Multitasking & Time Management: Exhibited strong multitasking abilities and effective time management skills, ensuring optimal task prioritization to maximize profits while maintaining high-quality service standards. -
ServerSassafraz Restaurant Sep 2022 - Mar 2023Toronto, Ontario, Canada• Monitoring Dining Room Experience: Diligently oversaw the dining room to ensure each guest enjoyed an optimal experience, maintaining a keen eye on service quality and guest satisfaction throughout their visit.•Customer Service & Issue Resolution: Proactively responded to customer inquiries and swiftly resolved issues to guarantee a seamless and satisfactory dining experience, ensuring guests felt heard and attended to promptly.• Anticipation of Guest Needs: Demonstrated a high level of attentiveness and foresight to skillfully anticipate and meet guests' service needs, contributing to an atmosphere of exceptional service and hospitality.• Upselling and Revenue Enhancement: Effectively suggested additional menu items to customers, employing persuasive and tactful techniques to enhance restaurant sales while ensuring customer satisfaction and enjoyment.• Collaborative Team Contribution: Collaborated within a team-oriented dynamic, actively contributing ideas and efforts to enhance overall performance and elevate service standards, fostering a positive and efficient work environment. -
ServerShoeless Joe'S Limited May 2021 - Dec 2021Toronto, Ontario, Canada- Protect establishment and patrons by adhering to sanitation, safety and alcohol beverage control policies- Increase sales through knowledge of products and interpersonal communication;- Multitasking skills from attending to numerous guests at a time while ensuring the same level of service is being given;- Obtain revenues by totalling charges; issuing bill; accepting payment; delivering bill and payment to host; returning change or credit card and signature slip to patrons. -
ServerSpring Sushi Jul 2014 - Nov 2016Toronto, Canada Area
Mailee Ly Skills
Mailee Ly Education Details
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Meeting And Event Planning -
Immunology
Frequently Asked Questions about Mailee Ly
What company does Mailee Ly work for?
Mailee Ly works for Inspire Ds
What is Mailee Ly's role at the current company?
Mailee Ly's current role is Event Coordinator and Designer.
What schools did Mailee Ly attend?
Mailee Ly attended George Brown College, University Of Toronto.
What skills is Mailee Ly known for?
Mailee Ly has skills like Event Planning, Sales And Marketing, Customer Service, Special Events, Event Management, Weddings, Business Strategy, Social Media Marketing, Social Media, Fashion, Research, Sales.
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