I am currently a postdoctoral researcher at Carnegie Mellon University in the Human-Computer Interaction Institute in the School of Computer Science working with Prof. Jodi Forlizzi and Prof. John Zimmerman in the AI-CARING NSF AI Institute that is being led by Dr. Reid Simmons and Dr. Sonia Chernova. I completed my PhD in Electrical and Computer Engineering at the University of Texas at Austin advised by Dr. Andrea Thomaz in 2022. Prior to my PhD, I worked as an engineer in the Human Systems Engineering & Development Division at NASA-Johnson Space Center in Houston, TX. My interdisciplinary research integrates engineering, behavioral science, and design inquiry.I explore human-agent interaction where an agent can be a robot, conversational agent, or other AI embodiment. I focus on how agents’ behaviors impact user trust, acceptance, and use. I investigate the interplay between user need, trust, and acceptance, particularly how an increase in user need can overcome trust concerns and drive use. Finally, I look at how agents shape and change person-to-person relationships.My research explores how to design agents that quickly assimilate into human environments, are accepted and used, and are experienced as valuable and meaningful. 1) I aim to enable robotic teammates to easily integrate within human teams to collaborate with people who have different capabilities and preferences. I enable robotic teammates to optimize for the team’s task performance and treat human teammates fairly in single-robot multiple-human teams. 2) I examine these phenomena in complex, multi-stakeholder environments in AI-CARING that is focused on adults with mild cognitive impairment and their caregivers.
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Research ScientistFreelancePittsburgh, Pa, Us
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Postdoctoral Research FellowCarnegie Mellon University School Of Computer Science Sep 2022 - Present -
Graduate Research AssistantThe University Of Texas At Austin Aug 2017 - Aug 2022 -
Graduate Student InternU.S. Naval Research Laboratory Jun 2020 - Aug 2020Washington, District Of Columbia, United States -
Human Factors & Systems EngineerNasa - National Aeronautics And Space Administration (Johnson Space Center) Aug 2012 - Aug 2017Houston, Texas, United States -
Co-Op Student (Engineering)Nasa - National Aeronautics And Space Administration (Johnson Space Center) Aug 2006 - Aug 2011Houston, Texas, United States
Mai Lee Chang, Ph.D. Education Details
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Master Of Science - Ms -
Bachelor Of Science - Bs
Frequently Asked Questions about Mai Lee Chang, Ph.D.
What company does Mai Lee Chang, Ph.D. work for?
Mai Lee Chang, Ph.D. works for Freelance
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Mai Lee Chang, Ph.D.'s current role is Research Scientist.
What schools did Mai Lee Chang, Ph.D. attend?
Mai Lee Chang, Ph.D. attended The University Of Texas At Austin, University Of Wisconsin-Madison, University Of Wisconsin-Madison.
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