Maily Arce Email & Phone Number

Park City

*Assisted the Sales Director with general needs. *Answered and transferred phone calls for the Sales Director.*Used Delphi, Sefiti, and Opera systems to register and update customer information. *Coordinated with housekeeping, the front desk, and the concierge department.

Park City

*Provided information to guests and customers regarding services and treatments offered at the Spa.*Answered phone calls and booked appointments.*Acted as the hotel ambassador for new guests.*Managed the Resort Suite system for the Spa.

Park Ciy

*Inspected rooms to ensure quality and timeliness, prior to guest check in.*Provided direct feedback to housekeepers. *Coordinated with Managers, the Housekeeper Director, the Office Coordinator, the front desk.

Lima,Perú

* Personalized itineraries for travelers, VIP passengers and groups based on their preferences. * Provided information through emails and phone calls to our main travel operators in the US. * Coordinated and negotiated with third party vendors such as hotels, transportation companies, and excursion providers to obtain competitive pricing. * Prepared sales programs with fixed departure dates on a yearly basis. * Responsible for meeting and greeting important customers, and… Show more * Personalized itineraries for travelers, VIP passengers and groups based on their preferences. * Provided information through emails and phone calls to our main travel operators in the US. * Coordinated and negotiated with third party vendors such as hotels, transportation companies, and excursion providers to obtain competitive pricing. * Prepared sales programs with fixed departure dates on a yearly basis. * Responsible for meeting and greeting important customers, and assisted them with personal requests.* Personally escorted clients to remote locations. Show less

Lima, Perú

° Replaced seniors account executive while they are on vacation. ° Reception of reports from Senior account executives to help them in their absence. ° Prepared tailor made proposals for clients and travel agencies.° Kept communication with clients all the time, responding emails and phone calls. ° Coordinating with operations departments in order to provide all the information such airlines information, hotels, etc.* Sending invoices to the travel agencies and clients.*… Show more ° Replaced seniors account executive while they are on vacation. ° Reception of reports from Senior account executives to help them in their absence. ° Prepared tailor made proposals for clients and travel agencies.° Kept communication with clients all the time, responding emails and phone calls. ° Coordinating with operations departments in order to provide all the information such airlines information, hotels, etc.* Sending invoices to the travel agencies and clients.* Following up with account department regarding payments. Show less

Lima, Perú

* Checked hotel availability calling to the hotels.* Provided account executives information about suppliers. * Helped account executives elaborating itineraries or other duties they needed. * Made hotel, transportation, and tour operator reservations.

* Provided information prior to park entry* Charged visitors for admission. * Supported my team when assistance was needed. * Accompanied children inside the park and provided emotional support.

Lima, Perú

° Called to clients to receive feedback from Telecommunication companies in Lima. ° Received survey from clients regarding their experience when they use telecommunication service.° Registered each survey from clients into the software.

Bachelor'S Degree Tourism And Hospitality, Tourism And Hospitality

Advanced Program Of English, American English

Diploma In Marketing And Sales, Marketing And Sales

Activities and Societies: Debate team, Classes , participation ° Providing to the participants all the knowlodge and tools to make.

Graphic Design, Graphic Design

Adobe Illustrator, Adobe Photoshop, Adobe Indesign

Sales Management, Diploma En Gestión De Ventas

° Presenting commercial strategies to maximize sales. °Techniques to supervise the sales in a company.