Process Merchant Applications, Provide information about the products and services, Troubleshoot and resolve questions Document and update customer records based on interactions, Develop and maintain a knowledge base of the evolving products and services to offer clients as needed, Take calls and emails from our third party referral sources, Develop relationships with referral partners to encourage more referrals

Maintain relationships with drop ship retailers such as Amazon, Groupon and Overstock through online support, order entry and order Fulfillment. Maintain up-to-date knowledge of sales channelssuch as Amazon Seller Central/ Vendor Central, CommerceHub, Groupon Gateway, Supplier Oasisand Shopify. Work with Sales Team on securing inventory for customers. Transfer inventory from different warehouses and create projects to change Sku’s for different customers. Reconcile orders every… Show more Maintain relationships with drop ship retailers such as Amazon, Groupon and Overstock through online support, order entry and order Fulfillment. Maintain up-to-date knowledge of sales channelssuch as Amazon Seller Central/ Vendor Central, CommerceHub, Groupon Gateway, Supplier Oasisand Shopify. Work with Sales Team on securing inventory for customers. Transfer inventory from different warehouses and create projects to change Sku’s for different customers. Reconcile orders every morning and clearing out any back-orders to make sure orders ship out on time. Processing item setups in Customer portals. Show less

Enter IT and Medical Equipment Into LSMPrepare CNB warehouse line packagesEnter IRQS forms into SharePointPrepare files required for lease renewals Update internal logs regularly to keep track of needed funds

• Meet company sales goals by utilizing sales techniques and communicating product knowledge to customer• Build and maintain a solid customer following through clienteling and wardrobing • Maintain standards in merchandize handling, presentation, loss prevention and all other duties as directed by management• Motivate other employees to push sales and strive for high units per transaction (UPT)• Train new hire employees in wardrobe and client relationships

• Perform daily opening and closing task for the register• Secure payment; verify and adjust billing• Answer telephone and direct/instruct customers accordingly • Report accidents, injuries, and unsafe work conditions to manager• Respond to complaint, service issues, and other general questions• Ensure members are satisfied with their experience at the gym

• Answered multi-line phone system• Managed phone messages and mail for staff • Read and responded to emails from potential CSUF students • Learned many useful organizational skills assisting managers with various projects including outside functions (CSUF fair)