August 2013 - Current Store Manager -starbucks -wp, M.H. Alshaya International Group Company., Jeddah• Managed inventory control, cash control, and store opening and closing procedures.• Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.• Rotated merchandise and displays to feature new products and promotions.• Completed point of sale opening and closing procedures.• Assisted with hiring, training and mentoring new staff members.• Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.• Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.• Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.• Supervised guests at front counter, answering questions regarding products.• Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.• Supervised creation of exciting merchandise displays to catch attention of store customers.