Mai Nabil Email & Phone Number

Cairo, Egypt

• Scheduled and set up meetings and conference calls, prepared agendas, and documented minutes for the Managing Director.
• Provided specific project support to executives, handling sensitive information with discretion.
• Planned executive air travel, and hotel accommodations
• Supported executives with project coordination, data analysis, and administrative assistance.
• Developed content focused on increasing both brand engagement and revenue.
• Owned social media strategy… Show more

Cairo, Egypt

• Coordinated strategic responses to critical incidents and crises facing the organization
• Maintained positive public image through effective highlights of organization's accomplishments and agenda
• Promoted products and services to the public with coordinated marketing campaigns
• Managed all facets of the organization's media relations and public communications
• Managed daily tasks and sought opportunities to go beyond requirements and support business targets
• Supported… Show more

Mokattam

• Supported new and ongoing projects, analyzed data and performed administrative tasks for executive staff
• Planned and scheduled meetings to improve communication between executives and customers
• Processed Word documents and created spreadsheets for data analysis
• Coordinated catering, decorative arrangements and guest logistics for dinner parties, casual gatherings and large formal affairs
• Managed and coordinated complex calendars and logistics for travel and on-site… Show more
• Managed and coordinated complex calendars and logistics for travel and on-site meetings

Ajman, United Arab Emirates

• Provided solutions, recommendations and replacements with empathy and positive feedback
• Shared insights with management regarding member inquiries, concerns and complaints to improve products, operations and policies
• Resolved customer inquiries, complaints and issues and used problem solving techniques to provide solutions
• De-escalated customer complaints using specialized communication techniques
• Used knowledge base systems and work processes to help… Show more
• Used knowledge base systems and work processes to help customers

• Aided application processes by gathering and communicating necessary documents and transcripts
• Provided individual and group counseling services to meet developmental and remedial needs of students
• Encouraged students going through difficult times, helping them persevere and be ready for later educational and personal challenges
• Developed collaborative relationships with employers to increase throughput of potential candidates
• Assisted students in selecting the most… Show more
• Assisted students in selecting the most suitable universities that the organization has partnership with

Egypt

• Built strong knowledge of product line to assist customers in selecting products
• Used knowledge base systems and work processes to help customers
• Conducted follow-up calls at customer locations
• Researched assistance requested and offered accurate information to resolve issues and respond to inquiries
• Validated data and resolved problems related to system- generated information
• Resolved customer inquiries, complaints and issues and used problem solving techniques to… Show more

Sales And Marketing Certificate, Business, Management, Marketing, And Related Support Services

• Principles of Marketing • Marketing Research • Marketing Communication • Sales Principles

Course, Advanced Facebook Ads Course

• Bidding Strategy • Messages Campaigns • Chatbots • Best Practices in Conversion Campaigns • Best Practices in Lead Generation Campaigns

Diploma, Digital Marketing

• Facebook and Instagram Ads • Content Creation • Search Engine Optimization • Google Search Ads

Bachelor’S Degree, Business Administration, Good

Activities and Societies: Art and cultural exhibition I Graduated from Faculty Of Commerce English Section. My major was in Business.