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Mainak Chakraborty is listed as Customer Success Manager | Certified Business Analyst | Trained Project Manager| IIBA - ECBA | PSM | PSPO based in Pune, Maharashtra, India. AeroLeads shows a matched LinkedIn profile for Mainak Chakraborty.
Mainak Chakraborty previously worked as Jr. Customer Success Manager at Paktolus and Business Analyst || Product Solution at Simplify Healthcare. Mainak Chakraborty holds Bachelor Of Engineering, Civil Engineering from Dr. D.Y. Patil Pratishthan'S Padmashree Dr. D.Y.Patil Institute Of Engineering And Technology.
Key Responsibilities· Own the end-to-end success of Projects from Conception and requirements definition through design, development, UAT, Launch, and Post-launch Analysis.· Responsible for all aspects of the Product output on Configurations, Testing & continued follow-up on projects to ensure all deadlines are met.· Manages the product backlog, clearly articulates functionality & writing requirements, and submits it to the developers.· Collaborate with the UI/UX team on design for new functionalities & be a strong partner with the development team on Product Delivery.· Handling integration requirements of the products.· Lead planning, and product releases and set expectations for delivery of new functionality.· Prepare & guide the team on creating positive & negative Test cases for new functionalities.· Coordinate and communicate the prioritization of features and enhancements with business stakeholders, technical leaders, other product managers, and external business partners.· Lead online webinars and post-development and provide product demos to external stakeholders.· Also handles the Post go-live support team to ensure the client's queries are responded to on time along with the client retention and renewal process.Additional Responsibilities· Responsible for maintaining & updating the Feature list, User Manuals, and Test Scripts as and when required.· Build strong relationships with our clients while evaluating, analyzing, and understanding their needs to ensure their success and retention.
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Pune, Maharashtra, India
To lead the Scrum team and establish the scrum methodology and keep team members focused on Scrum principles and practices.To be a person-oriented and helping team members to grow and improve. To act as servant leaders and to help the team become self-reliant through techniques like self-organizing and conflict resolution. To keep the team and project on track, your goal also includes keeping the team aligned with the Scrum model.
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Mainak Chakraborty is listed as Customer Success Manager | Certified Business Analyst | Trained Project Manager| IIBA - ECBA | PSM | PSPO.
Mainak Chakraborty is based in Pune, Maharashtra, India.
Mainak Chakraborty has worked for Paktolus, Simplify Healthcare, and Neeyamo.
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Mainak Chakraborty holds Bachelor Of Engineering, Civil Engineering from Dr. D.Y. Patil Pratishthan'S Padmashree Dr. D.Y.Patil Institute Of Engineering And Technology.
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