Mainak Mondal Email and Phone Number

• Meet with SAP and school team monthly to share feedback, successes and areas of opportunity• Share updates about school programs, scholarships and opportunities for RBC to partner with your campus• Ensure all information is up to date such as clubs, organizations, unions/associations, campus contacts • Facilitate Leadership Circle sessions with the incoming RBC Intern Class

As a summer intern working with RBC Corporate Communications, I supported three teams including Wealth Management Communications, Media Relations and Social Insights, and Climate Communications. I worked on both internal and external communication strategies and outreach encompassing both traditional and digital modalities, communication audits, reports, townhalls, press releases, internal stories, and other storytelling opportunities.An overview of some projects undertaken during this time include:• Worked with the Media Relations and Social Insights team to monitor media coverage and create reports following the Q2 2024 earnings results to ensure accuracy of information, proactive issues management, and mitigate reputational risks for the RBC brand• Liaised with the Wealth Management Communications team to conduct an integrated communications audit to gauge the efficacy of ongoing internal communications strategies through data analysis and suggested enhancements to the business through a redesign of their ongoing digital channels strategy• Supported the Climate and ESG Communications team by designing and developing a Climate SteerCo playbook as a one-stop-shop explaining the different RBC Climate Strategy teams and their mandates across the Enterprise and Lines of Business to enhance awareness, communication, and collaboration• Researched the most talked about topics across traditional and social media to design and develop the RBC Corporate Communications 2024 Diversity and Inclusion report as an industry thought leadership piece

As an associate working with the Cognizant Digital Content and Learning Team, I’ve had the opportunity to lead projects that included work encompassing marketing and communication collaterals, short form videos, and end-to-end multi-modal custom digital learning solutions.An overview of some projects undertaken during this time include:• Led a comprehensive internal communications campaign for Data Privacy Day across the organization, creating content for mailers, talking head videos, and enterprise social networking platforms to enhance awareness and engagement for Global Privacy initiatives• Worked with the Cognizant Corporate Communications team to aid in the redesign of the organization-wide intranet and developed employee engagement activities to create awareness, with the new interface tripling site visits• Helped internal business units and external client partners in their digital transformation and storytelling journeys by creating content for mailers, blog posts, articles, presentation decks, short infomercials, and training materials• Assisted a middle eastern federal telecommunications regulatory agency by crafting self-paced, innovative, micro-learning solutions on their digital enablers as part of their national digital revolutionCompetency-related initiatives included:• Interviewing new talent as part of the Instructional Design panel on recruitment drives • Conducting cross-location workshops and training• Mentoring and training entry-level campus hires for the “campus to corporate” transition • Developing and maintaining project case studies for supporting proposal requirements• Nominated projects for Brandon Hall Excellence Awards (under L&D) o 2021 - Best use of Videos for Learning o 2022 - Best Association Professional Development Program (Won silver award)

As a programmer analyst working with Cognizant Digital Content and Learning, my work was focused on designing and developing digital communication collaterals, such as mailers, infographics, newsletters, informercials and videos, developing and deploying digital channel and intranet strategies for robust communication outreach, and ideation, development, implementation and measurement of digital learning solutions. An overview of some projects/tasks undertaken during this time include:• Created content for whiteboard animations, mailers, and training materials to upskill members of the Cognizant growth team, resulting in a productivity increase of nearly 50% among team members• Designed and developed pitch decks, content and design notes, and proof of concepts, as thought-leadership pieces for the Cognizant Digital Content and Learning team• Managed and led cross-functional team members, including graphic designers and multimedia programmers to complete planned deliveries across multiple projects within designated timelines; helped to accelerate team profitability, ensured repeat business, and maintained a client satisfaction score of 4/5• Designed and developed a blended-learning strategy for a Pharma major to improve user adoption of their new ERP platform by 40%

At Tata Interactive Systems, my role involved creating internal communication collaterals and analyzing raw content provided by subject matter experts to design and develop interactive, engaging digital learning solutions.An overview of some projects/tasks undertaken during this time include:• Leveraged Yammer to create and disseminate employee engagement activities and roll out new internal communications program on upcoming town halls, team events, leadership talks, and L&D opportunities• Crafted content and messaging for application training modules, short infomercials, and infographics for a technology client’s revamped resource planning system; improved user engagement by two times

Worked for the team servicing clients in the domain of Travel and Tourism and EducationDay-to-day tasks included: - Tracking media coverage, collating and creating media analysis reports, which included data and analysis pertaining to client, competition, and industry- Drafting press-releases for media outreach initiatives for the client- Media follow-up calls as a part of the media outreach and media engagement- Managing media at client events; was also involved in looking after media registration at a re-branding event for a major lifestyle television network and a GECAssisted in creating quarterly PR plans for a leading Travel and Tourism client

- Worked in the verticals of Technology (Enterprise and Consumer) and Automobiles- Part of the team handling McAfee Security Solutions, Citrix and Aspect Software, Maruti Suzuki- News tracking for clients; creating coverage reports - Media calling; interaction with journalists from trade publications, headlines and regionals- Social media monitoring for McAfee Cybermum- Generating media lists of auto - journalists- Weekly and monthly coverage reports creation using Vocus- Competition analysis and related research for McAfee India