Service Manager
CurrentI am responsible for the operation of the service department for about 60-70 vessels in the 30-60 ft range. This responsibility includes the management of staff, the scheduling of work, and the quality of work performed. The Service Manager is also responsible for the development and implementation of service policies and procedures, and the customer satisfaction of all service customers. In addition to my role as service manager, I also manage 5 engine dealerships and 1 boat dealership for the boatyard.