Mainuddin Mirza Email & Phone Number

United Arab Emirates

Hospitality – Marjan Island Resort & Spa, Pullman Sharjah, Movenpick, Mercure & Adagio (Dubai JVT) Terhab Residence. (1800 Units).Health Care – Oriana Hospital, Oriana Specialty Hospital, Oriana Aesthetic Clinic and 2 under pre-opening.Real Estate – All Manazil Towers with in all emirates, Nasiriah Contracting, ‘ITQAN’, Design House etc.• Optimized budgets and spending in the departments by negotiating all contracts to provide efficient cost effective solutions.• Setting out quality standards for various operational areas & conducting regular quality audits, ensuring a high-quality customer experience, while adhering to the SLAs and work processes. • Managing and leading team members, allocating resources among team members and guide team members during their tasks and daily technical issues.• From Design until execution all project delivered successfully within the international standard (Accor & Hospital JCI) with latest technology. • Established Manazil Group centralize data centre with high availability (Local & Cloud DR) and IT Security standards based on PCI DSS compliance.

Qatar

Heading the IT department of a 3800 rooms and ensuring that only the best service is provided for all of the guests and residents. The Ezdan Hotel & Suites has undergone a change of management and I am in the position to evaluate the existing technology and infrastructure and implementing the changes that are required to get the environment up to the level demanded by the management.Accomplished with leading market vendors to design a data center for the complex. The new design would incorporate all the latest industry standards with regards to design, precision cooling, safety and management.Awarded by Corporate Employee of the year

Uae

Duties, Responsibilities, Key Activities & Major Achievements:• Fully responsible for all Manazel Group of companies properties.• Installation and configurations of all property in the entire hotel are in line with Manazel policy and standard requirements.• Planning, budgeting of projects for IT department.• Authorize to prepare, process, selection and implementation of international ERP systems such as Micros–Fidelio, Protel, Sage, iScala, Oasys eHCMS, Infor FMS Sun Systems, Interel (Guest Room Management System), or within company budget for Hotels.• Authorize to represent the IT function in technical seminars, conferences, workshops, training Sessions, business meetings, and attending trade-shows.• Authorize to prepare, selection and implementation of HIS (Hospital Information System) such as Accumed HIS, Medi-infotec, within company budget for Oriana Clinics sharjah.

Mena

Duties, Responsibilities, Key Activities & Major Achievements:•Installation and configurations of all properties in the entire hotel are in line with Golden TulipHotels Group policy and standard requirements.•Successfully implemented, maintaining, monitoring, administrating, and troubleshooting clients\servers Environments (Such as AD DC Sophos Antivirus +Antispyware+Exchange+Spam Filter,ISA+Security,File Print, Remote Desktop System, and ERP {Front Office}:Micros-Fidelio (All interfaced with Opera PMS [Property Management System], S & C [Sales & Catering], and MC [Materials Control], Revenue Management Software [RMS] with Backend Oracle Database), Micros – 3700 for POS [Point of Sales] and Oasys eHCMS [Human Capital Management System] for HR & Payroll, BA CK OFFICE: Infor FMS System with Backend SQL Server Database.•Successfully implemented, monitoring, maintaining, administrating, and troubleshooting PABX IP Tel [Using with TMS (Telephone Management System) Call Accounting System], IP TV, CCTV, HSIA (High Speed Internet Access), Wi-Fi (Access Point), Digital Signage, Ving Card for Door Lock Systems. Including entire hotel hardware’s, support software’s, as well as Admin and Guest network infrastructures (LAN, WAN, WI-FI) using with core/normal switches for redundancy as well as fiber optics and CAT6 cables.•Managing and maintaining Multi DSL Line, Using with Fortigate Firewall+VPN connect withgolden Tulip Head Office in France for Data transfer, internet and email access.•Maintaining and renewing AMC with various software and hardware vendors for critical systemsOperating in the hotel.•Support the management and coordinate with other departments on corporate IT requirements,•Successfully implemented, Day-to-day IT support for users, according to the user’s request through “Service Request Form”. And instructs to the assistants for help desk, maintenance & troubleshooting PC, Laptop, LAN, WAN, VPN.

Uae

•Amadeus PMS– Administration & management of the Amadeus PMS server with all interface are connecting to Amadeus IF Service Control Prologic Prolific (BackOffice),Ving Card (Door Lock), NEC 2400 IPX(PABX), inGate (Internet),InfoGenesis (POS).•Prologic Back Office – Administration & management of the Prologic back office server Prol’IFIC Accounting- AR, AP, GL, GC, BR,Prol’IFIC Materials Management, F & B Cost Control, and PayTRAX Personnel and Payroll•Ving Card –System running on SQL server used for keeping a track all door information with 600 events. Electronic key making system with a server and clients for all the 264 guest rooms, Stores. Etc.•Amadeus IF phone – System installed for accounting all the telephone calls from all the guest rooms, administration and other extensions•Flavours – Creating a new flavour card and reading all flavour card through bar code reader control with Golden Tulip website keeping track of all the members who are using the recreational facilities in the Golden Tulip.•Infcomm InGate – Business center and internet café control and managed by InGate server.•Nitgen Finger print & Prologic PayTrax Payroll – System used to keep the track of employee’s time and attendance sheet.•NEC 2400 IPX (PABX) – Fully based on IP technology 700 analog 50 digital telephones with one40 channel PRI &2 BRI line.•Firewall:-FortiGate 60B –All policy have been configured as per golden tulip policy•Others:--1.Designed and Developed Guest Comment Card software (VB6) as per hotelRequirement.2.Designed and Developed Hotel presentation (Macromedia Flash 8)

New Delhi, India

•Solution development based on the requirements submitted by the system analyst.Prepares and installs solutions by determining and designing system specifications, standards, and programming. •Improves operations by conducting systems analysis, recommending changes in policies and procedures.•Develops software solutions by studying information needs; conferring with clients.

Bca, Computer Science, 1St

Diploma In Business Management

Diploma In Computer Hardware & Networking