Mai Truong

Mai Truong Email and Phone Number

Senior Program Manager @ Amazon Flex Delivery @ Amazon
seattle, washington, united states
Mai Truong's Location
Bothell, Washington, United States, United States
About Mai Truong

Happy to refer qualified candidates for open roles at Amazon! Senior Program Manager with strong technical communication and problem-solving skills. Mai has over 15 years of experience in IT, Quality, and Manufacturing. Her programs have net impact of 100+ millions of dollars for Amazon, The Boeing Company, and Lockheed Martin.Key Skills: Motivating Teams, Managing Stakeholders, Simplifying Complicated Tasks, & Achieving Goals.

Mai Truong's Current Company Details
Amazon

Amazon

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Senior Program Manager @ Amazon Flex Delivery
seattle, washington, united states
Website:
amazon.com
Employees:
500669
Mai Truong Work Experience Details
  • Amazon
    Senior Program Manager
    Amazon Oct 2024 - Present
    Bellevue, Washington, United States
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  • Amazon
    Program Manager
    Amazon Sep 2022 - Sep 2024
    Bellevue, Washington, United States
    ● Program manager overseeing Flex on-time delivery and delivery completion rate● Responsible for protecting driver positive experience while providing results for the business and customer satisfaction ● Recipient of Customer Obsession Award (Feb 2023) for solving customer issues through innovation or collaboration, and went beyond the call of duty to help the customers
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  • Tenths
    Program Manager
    Tenths Oct 2019 - Sep 2022
    Worked closely with Tenths' CEO to determine long-term business plans and to establish IT infrastructure, Development and Consultation of Website, Vendor Portal, and New Business Programs.
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  • Boeing
    It Business Partner - Portfolio Management
    Boeing Apr 2018 - Sep 2019
    Everett, Washington, United States
    ● IT Leadership Development Program 2018● CIO award for Performance Excellence 2019● Completed visibility project to save $12 million in annual recurring costs● Collaborated with 20 executive leaders to prioritize IT work in an urgent production environment
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  • Boeing
    It Test Management Sap E-Commerce
    Boeing Apr 2016 - Apr 2018
    Bellevue, Washington, United States
    ● Effectively developed & executed plan for failed functional tests from 30% to 99% success rate● Successfully managed 15 teams (100+ people) in System and User Acceptance Tests● Increased throughput by establishing standards for processing defects (1000+ defects)
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  • Boeing
    Industrial Engineer - 777X Program
    Boeing Apr 2013 - Apr 2016
    Identified a $4 Million gap in production tooling need and succeeded in budget approval
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  • Boeing
    Quality Management Specialist
    Boeing Mar 2012 - Apr 2013
    Interacted and negotiated with International Suppliers and interviewed Union Workers
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  • Lockheed Martin
    Manufacturing Engineer
    Lockheed Martin Jan 2011 - Mar 2012
    ● Operations Leadership Development Program 2009-2011● Analyzed and created ROM for billion dollars bid (non-recurring/recurring production development, costs, facility layout, crew cycling, and procurement rates)
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  • Lockheed Martin
    Risk Management
    Lockheed Martin Mar 2010 - Jan 2011
    Effectively worked with 17 directors to facilitate business solutions and deliverables across multi-functional teams. Facilitated meetings with the COO and The Customer to achieve agreements and prevented a billion-dollar program shutdown.Implemented Active Risk Manager Tool and developed quality metrics for leadership. Solved warehouse’s queue of 5000+ nonconforming parts issues.
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  • Lockheed Martin
    Operations Engineer
    Lockheed Martin Jul 2009 - Mar 2010
    ● VP award Excellence in Safety 2010● Facilitated monthly safety activities (150+ people) and led daily stretch exercises to decrease workplace injuries. ● Led as a Six Sigma Green Belt and saved 40% labor hours for production.
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Mai Truong Education Details

Frequently Asked Questions about Mai Truong

What company does Mai Truong work for?

Mai Truong works for Amazon

What is Mai Truong's role at the current company?

Mai Truong's current role is Senior Program Manager @ Amazon Flex Delivery.

What schools did Mai Truong attend?

Mai Truong attended University Of Washington, Coursera, Drexel University's Lebow College Of Business.

Who are Mai Truong's colleagues?

Mai Truong's colleagues are 马晓光, Susan Rice, Desire' Miller, Matthew Bresk, Mba, Msc, Fathima Shehla, Ad John, Harpreet S..

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