Maira Vega Bascur Email & Phone Number

Calgary, Alberta, Canadá

- Facilitate basic training and coaching on the new system and about SF and Amadeus- Facilitate help regarding any software-related questions.- Participate in training needs analyses with the Learning and Development Management team and relevant stakeholders to identify gaps, strengths, and weaknesses.- Assist in developing and maintaining classroom.

Vancouver, British Columbia, Canada

- Convert enquiries into bookings, utilizing effective qualifying, follow-up, and quote management processes. - Process reservations with careful attention to detail, maintaining administrative tasks including documents, managing schedule changes, and processing airline tickets. - Communicate their products with dedication to service through email.

Vancouver, British Columbia, Canada

• Administrative assistant; Assist with all cash reconciliation tasks, invoice payment processes, assist with charitable donations and complimentary tickets.
• Flight guide team lead; Lead the Flight guides team, coordinate each step inside the attraction of each team member to fulfills their role on time and correctly. Creating a unique and remarkable guest experience.
• Managed, controlled and sold tickets reservations according to the time. As well deal with refunds and solving problems with the guest. Always making the guest experience unforgettable.
• Consistently demonstrate exceptional work performance and confidence in all assigned duties, as greeter agent, floater, flight guide, scanner and admissions.

Providencia, Santiago Chile.

* Management and control of reservations with customers and suppliers. * Tasked to complete all travel consultant team reservations ahead of time, coordinating the services with suppliers and operations department.

Las Condes, Santiago Chile

* Fast and personalized service to requests from Latin American and VIP clients.* Management and control of reservations with customers and suppliers.* Management of allied operators credit and collection of reserves and other payments due.

Las Condes, Santiago Chile

* Administration and Analysis of suppliers rates and ADS Mundo products for Receptive Tourism division. Coordinator and Manager between internal customer and suppliers. * Analysis of incidents in terms of services and/or accounting issues. * Negotiations with suppliers that created new tourism products for Sportstour and ADS clients (two different brands).

Santiago Chile

*Presented the travelling exhibitions of CODELCO, providing relevant information in both english and spanish about the pieces on display, the uses of copper, productive processes and instructed the attendees in a didactic way.

Las Condes, Santiago Chile

Professional practice, functions to perform were: to be in contact with corporative clients, to quote air tickets, to make air and terrestrial reservations, creation of tourist packages according to the request of the client, to solve Problems, issuing tickets, exchange of kilometers LAN pass, among others.

Diplomatura

Engineer In Hospitality & Tourism