Mairéad Casey-Msc Pb Lib Qfa Efa Apa (Insurance) Email & Phone Number

County Tipperary, Ireland

As a Senior Finance Specialist & Manager at doddl, I lead a dedicated team in providing top-tier financial solutions to our clients. Leveraging my expertise in finance, economics, and banking, I ensure that every client receives personalized guidance tailored to their unique financial goals. With a focus on empowerment and education, I strive to help clients make informed decisions that enhance their financial well-being and quality of life. My strong interpersonal skills and attention to… Show more As a Senior Finance Specialist & Manager at doddl, I lead a dedicated team in providing top-tier financial solutions to our clients. Leveraging my expertise in finance, economics, and banking, I ensure that every client receives personalized guidance tailored to their unique financial goals. With a focus on empowerment and education, I strive to help clients make informed decisions that enhance their financial well-being and quality of life. My strong interpersonal skills and attention to detail enable me to handle complex cases with professionalism and efficiency. Additionally, I am responsible for fostering strategic partnerships and maintaining strong relationships with stakeholders to further elevate doddl's position as a market leader in the mortgage brokerage industry. Show less

County Kilkenny, Ireland

As a Relationship Manager within the Late Arrears Support Unit, I was responsible for managing relationships with a diverse portfolio of borrower accounts, primarily focusing on complex forbearance cases. My main objective was to identify accounts experiencing financial difficulties, understand the root causes of arrears, and collaborate with borrowers to develop sustainable solutions.Operating within strict policies, procedures, and legislative requirements, I ensured compliance and… Show more As a Relationship Manager within the Late Arrears Support Unit, I was responsible for managing relationships with a diverse portfolio of borrower accounts, primarily focusing on complex forbearance cases. My main objective was to identify accounts experiencing financial difficulties, understand the root causes of arrears, and collaborate with borrowers to develop sustainable solutions.Operating within strict policies, procedures, and legislative requirements, I ensured compliance and mitigated risk in every task I undertook. I successfully negotiated repayment plans with numerous borrowers, leading to improved financial stability for both the borrower and the bank. Recognized for delivering exceptional customer service, I received positive feedback from borrowers and colleagues alike.With extensive experience in customer relationship management, particularly in arrears support and collections, I possessed a strong understanding of financial products and lending practices. Joining the Arrears Support Unit enabled me to leverage my expertise in financial management and customer service to make a tangible difference in the lives of borrowers facing financial challenges. Committed to delivering results while upholding the highest standards of professionalism and compliance, I was dedicated to achieving success in every aspect of my role. Show less

Dublin, County Dublin, Ireland

At the Central Bank of Ireland, I waws typically responsible for handling various administrative duties such as data entry, filing, correspondence management, and providing general administrative support to departments & management within the organization. I also assist with customer inquiries, document processing, and other routine tasks necessary for the smooth operation of the Central Bank's day-to-day activities.As a Clerical Officer, I played an essential role in ensuring the… Show more At the Central Bank of Ireland, I waws typically responsible for handling various administrative duties such as data entry, filing, correspondence management, and providing general administrative support to departments & management within the organization. I also assist with customer inquiries, document processing, and other routine tasks necessary for the smooth operation of the Central Bank's day-to-day activities.As a Clerical Officer, I played an essential role in ensuring the efficiency and effectiveness of administrative processes within the Central Bank of Ireland.I thoroughly enjoyed my time there, learned so much and made great friends. Show less

County Cork, Ireland

In this remote work opportunity, I served as the primary contact for customer inquiries, addressing a wide range of topics from orders and products to payments and website guidance. Using various tools, I navigated, researched, and reviewed solutions to effectively communicate with customers.My responsibilities included supporting customers, drivers, shippers, and Delivery Service Partners to ensure successful deliveries, resolving technical tasks related to Amazon's website, Prime… Show more In this remote work opportunity, I served as the primary contact for customer inquiries, addressing a wide range of topics from orders and products to payments and website guidance. Using various tools, I navigated, researched, and reviewed solutions to effectively communicate with customers.My responsibilities included supporting customers, drivers, shippers, and Delivery Service Partners to ensure successful deliveries, resolving technical tasks related to Amazon's website, Prime services, and digital devices (Echo, Kindle, etc.), and gathering intelligence to proactively identify and address potential issues impacting customer experience and delivery performance. Show less

Msc Financial Economics, Economics

Principal modules:Applied Econometrics, International Finance, Portfolio Management,Financial Institutions and Money Markets, Treasury.

Bachelor Of Business Honours ( First Class Honours), Marketing/Marketing Management, General, First Class Honour 1.1

Subjects studied include; Strategic Management, Financial Management, Business Marketing Environment, Entrepreneurship, Workforce.

Professional Diploma In Financial Advice -Qualified Financial Advisor

-Housing Loans, Home Reversion Agreements and Associated Insurances MCC -Consumer Credit Agreements and Associated Insurances MCC -Life.

Professional Diploma In Financial Services (Professional Banker), Banking And Financial Support Services

Professional Bankers are recognised for their banking knowledge, customer focus and professionalism.

Qqi Special Purpose Award In Training & Development, Education, Distinction

Professional Certificate General Insurance

The APA (Personal General Insurance) designation satisfies the Central Bank’s Minimum Competency Code for those who wish to sell, advise.

Professional Certificate In Investment Funds, Custody, Registration & Fund Accounting

Leaving Certificate

Msc Financial Economics, Risk, Banking & Investments