Mairead Stack, Mba Email & Phone Number

Greater New York City Area

• Managed top accounts for a B2B2C preventative healthcare benefit vendor, impacting 14,000+ employees
• Developed strategic account plans to improve engagement by 70% and launched COVID-19 testing initiative, generating $2m in revenue
• Analyzed engagement data, NPS, & clinical observations, presenting quarterly reports to top executives

Greater New York City Area

• Managed a portfolio of 70 SMB accounts, achieving 95% client retention and generating $3M annual revenue in NYC territory
• Secured new business opportunities with national franchised fitness clubs, Crunch Fitness & Retro Fitness, resulting in a 20% increase in new customers
• Maintained strong relationships with key decision-makers, leading to a 40% increase in referral business

Greater New York City Area

• Led a team of 15 customer service representatives, providing ongoing coaching to improve skills & productivity
• Developed performance metrics and KPIs, using data-driven insights to continuously improve customer operations and satisfaction
• Implemented best practices for call center operations resulting in increased efficiency and revenue growth

Greater New York City Area

• Analyzed market research findings and led consumer focus groups to present new product development opportunities.
• Developed and implemented social media campaigns, email marketing strategies, and influencer management.
• Monitored website and campaign performance to achieve marketing goals.
• Led integrated campaigns across various platforms for fashion retail partners.

Greater New York City Area

• Produced impactful email newsletters to engage subscribers and drive action
• Led successful website redesign project, collaborating with internal teams and vendors
• Developed and executed a sponsorship program supporting over 40% of youth teams
• Coordinated annual fundraising event, managing budgets and mobilizing volunteers

• Developed branding, web, & SEM strategies to surpass client’s customer acquisition goal by 20%
• Reviewed strategic goals with prospective clients to develop proposals, pitches, and SOWs
• Created all graphic design materials, managed web site content updates, and organized media campaigns

Greater Atlanta Area

• Managed creative campaigns, vendor proposals, financial forecasting, and billing for 17 simultaneous web site launches.
• Developed content strategies to enhance SEO and led a team in designing a print ad campaign that won the Atlanta Ad Club's 2009 Silver ADDY Award.
• Collaborated with cross-functional teams to execute successful client campaigns and achieve business objectives.

Greater Atlanta Area

• Led internal brand team to drive new client acquisition & was the primary liaison for multiple national accounts
• Planned email marketing campaigns, website development strategies, & directed execution process with digital vendors
• Provided strategic recommendations for print & digital media placements and negotiated buys with media reps

Greater Atlanta Area

• Processed new business leads and assessed project goals with prospective clients
• Created proposals, negotiated contracts, and outlined SOW objectives for developers
• Directed personalized tutorials of Content Management Systems for clients

Rochester, New York Area

• Bausch + Lomb
• Constellation Brands
• Rochester General Hospital
• Excellus BlueCross BlueSheild

Study Abroad Program, Communications/ Journalism

Bachelor'S Degree, Communications/ Journalism

Activities and Societies: • Leadership Scholar • Community Volunteer & After School Tutor, • Fannie & Sam Constantino First Generation.

Mba, Marketing, Brand Management, Pricing

Activities and Societies: • Simon Marketing Association • Simon Association of Women MBA’s • Simon Ambassadors • Merit Scholar • SMAgency.