Mairead Stack, Mba Email & Phone Number

Greater New York City Area

• Managed top accounts for a B2B2C preventative healthcare benefit vendor, impacting 14,000+ employees• Developed strategic account plans to improve engagement by 70% and launched COVID-19 testing initiative, generating $2m in revenue• Analyzed engagement data, NPS, & clinical observations, presenting quarterly reports to top executives

Greater New York City Area

• Managed a portfolio of 70 SMB accounts, achieving 95% client retention and generating $3M annual revenue in NYC territory• Secured new business opportunities with national franchised fitness clubs, Crunch Fitness & Retro Fitness, resulting in a 20% increase in new customers• Maintained strong relationships with key decision-makers, leading to a 40% increase in referral business

Greater New York City Area

• Led a team of 15 customer service representatives, providing ongoing coaching to improve skills & productivity• Developed performance metrics and KPIs, using data-driven insights to continuously improve customer operations and satisfaction• Implemented best practices for call center operations resulting in increased efficiency and revenue growth

Greater New York City Area

• Analyzed market research findings and led consumer focus groups to present new product development opportunities.• Developed and implemented social media campaigns, email marketing strategies, and influencer management.• Monitored website and campaign performance to achieve marketing goals.• Led integrated campaigns across various platforms for fashion retail partners.

Greater New York City Area

• Produced impactful email newsletters to engage subscribers and drive action• Led successful website redesign project, collaborating with internal teams and vendors• Developed and executed a sponsorship program supporting over 40% of youth teams• Coordinated annual fundraising event, managing budgets and mobilizing volunteers

• Developed branding, web, & SEM strategies to surpass client’s customer acquisition goal by 20%• Reviewed strategic goals with prospective clients to develop proposals, pitches, and SOWs • Created all graphic design materials, managed web site content updates, and organized media campaigns

Greater Atlanta Area

• Managed creative campaigns, vendor proposals, financial forecasting, and billing for 17 simultaneous web site launches.• Developed content strategies to enhance SEO and led a team in designing a print ad campaign that won the Atlanta Ad Club's 2009 Silver ADDY Award.• Collaborated with cross-functional teams to execute successful client campaigns and achieve business objectives.

Greater Atlanta Area

• Led internal brand team to drive new client acquisition & was the primary liaison for multiple national accounts• Planned email marketing campaigns, website development strategies, & directed execution process with digital vendors• Provided strategic recommendations for print & digital media placements and negotiated buys with media reps

Greater Atlanta Area

• Processed new business leads and assessed project goals with prospective clients• Created proposals, negotiated contracts, and outlined SOW objectives for developers• Directed personalized tutorials of Content Management Systems for clients

Rochester, New York Area

• Bausch + Lomb• Constellation Brands• Rochester General Hospital• Excellus BlueCross BlueSheild

Study Abroad Program, Communications/ Journalism

Bachelor'S Degree, Communications/ Journalism

Activities and Societies: • Leadership Scholar • Community Volunteer & After School Tutor, • Fannie & Sam Constantino First Generation.

Mba, Marketing, Brand Management, Pricing

Activities and Societies: • Simon Marketing Association • Simon Association of Women MBA’s • Simon Ambassadors • Merit Scholar • SMAgency.