Máire Crowe Email & Phone Number

Greater Dublin

•Overseeing daily operations of clinic including laser hair removal, advanced skin treatments, advanced body sculpting treatments and aesthetic doctor clinic and treatments•Recruit, hire and coordinate the training of new staff members•Diary management•Customer service•Collaborative problem solving•Strategic planning•Interpersonal skills•Microsoft Office•Team building •Training, coaching and development•Sales•Leadership•Career development… Show more •Overseeing daily operations of clinic including laser hair removal, advanced skin treatments, advanced body sculpting treatments and aesthetic doctor clinic and treatments•Recruit, hire and coordinate the training of new staff members•Diary management•Customer service•Collaborative problem solving•Strategic planning•Interpersonal skills•Microsoft Office•Team building •Training, coaching and development•Sales•Leadership•Career development coaching•People management•Driving high performance •Change management Show less

Working with the Spa Manager to develop a training plan with a focus on increasing overall revenue. Sales training with Spa Therapists to ensure revenue is optimized with each guest, through training on consultation approach in the treatment room, presentation of ethical retail solutions and closing of sales. Training of Spa Receptionists to ensure that booking of all treatments is done without a generic approach, through phone consultation training, and training on maximizing email contact… Show more Working with the Spa Manager to develop a training plan with a focus on increasing overall revenue. Sales training with Spa Therapists to ensure revenue is optimized with each guest, through training on consultation approach in the treatment room, presentation of ethical retail solutions and closing of sales. Training of Spa Receptionists to ensure that booking of all treatments is done without a generic approach, through phone consultation training, and training on maximizing email contact with guests to ensure higher ticket treatments are prioritized and promoted effectively. Show less

Maintaining daily operations and managing sales and revenues for 7 departments (80 international employees) on Holland America Line vessels. Achieve brand and sales strategy KPIs through strategic planning and execution. Identify and pursue new business opportunities and sales and revenue-generating opportunities.

Maintaining daily operations and exceeding aggressive revenue and sales targets (20+ international employees) on Holland America Line, Royal Caribbean and Seabourn vessels. Achieve brand and sales strategy KPIs through strategic planning and execution whilst ensuring the highest level of guest satisfaction at all times.

Assisting guests with all enquiries and booking services. Increasing revenue through yield management. Marketing of all spa and salon services. Offering different spa treatments. Setting and reaching goals in accordance with management instructions.

Vtct Level 4 In Education, Training And Level 3 In Assesing, Beauty

Professional Diploma, Digital Marketing

Cibtac, Cidesco, Itec, Beauty And Body Therapy