Mairelisa Alcantara Email & Phone Number

Boston, Massachusetts, United States

Corval is a SaaS platform that frees early to mid-stage biopharma companies from the fragmented commercialization planning processes and provides them with a clear strategic roadmap to go from clinic to market. • Collaborate closely with internal and external stakeholders to cultivate a positive customer experience with the platform through the implementation of educational tools, content, and features• Serve as an Implementation Specialist to customize the Corval software according to the client's needs and specifications, teach clients how to use the software• Support customers and partners as they onboard to the platform by providing responsive, informed, and creative solutions to their needs• Collect and meticulously analyze customer feedback, conducting thorough root cause analyses and trend identification to distill valuable insights, which serve as the foundation for data-driven product improvements, resulting in enhanced user satisfaction and increased product usability• Leverage data analytics tools such as Azure Data Studio, Excel, Tableau, SQL and Power BI to create reports and sample dashboards, with the goal of showcasing data visualization capabilities to prospects• Conduct data-driven requirements analysis through meetings with seasoned executive professionals, ensuring alignment with project objectives and influencing product roadmaps• Utilized SCRUM methodologies and tools such as Jira and Product Board to break down complex issues into actionable tickets and user stories, leveraging data to prioritize and implement innovative solutions• Collaborate with marketing and sales departments to create data-backed marketing materials, ensuring effective targeting and customer acquisition

Boston, Massachusetts, United States

• Leverage data analytics tools such as Azure Data Studio, Excel, Tableau, SQL and Power BI to create reports and sample dashboards, with the goal of showcasing data visualization capabilities to prospects.• Conduct data-driven requirements analysis through meetings with seasoned executive professionals, ensuring alignment with project objectives and influencing product roadmaps.• Utilized SCRUM methodologies and tools such as Jira and Product Board to break down complex issues into actionable tickets and user stories, leveraging data to prioritize and implement innovative solutions.• Collaborate with marketing and sales departments to create data-backed marketing materials, ensuring effective targeting and customer acquisition.

Lexington, Massachusetts, United States

• Led and managed a primary research project in collaboration with a vendor, to collate, analyze, and develop a presentation/report and dissemination of key findings from both the HCP and patient perspective.• Led a robust read-out of findings to the stakeholder team that allowed them to align on a sensitive topic and sparked some great next steps for the brand that had not been considered previously.• Played an active role in monitoring the IBD market and informed the team with insights for the refinement of strategies and tactics to support the brand and highlight how to better serve patients.

Boston, Massachusetts, United States

I worked alongside a team to use automated software, such as Oracle and other database and spreadsheets platforms, to enter, revise, sort and/or calculate data and information, communicate with internal and external clients to problem solve and answer inquiries regarding procedures with data.

Boston, Massachusetts, United States

• Served as a critical liaison between multiple organizations, and conceptualized as well as developed engaging content for virtual meetings to facilitate interactive learning among students.• Planned and directed student activities, alongside implementing corrective action strategies to enhance group productivity, thereby honing my leadership and problem-solving skills.• Reviewed group performance to identify areas of improvement, and collaborated with educators and administrative staff, contributing to a productive and enriching learning environment.

Boston, Massachusetts, United States

Worked with HR database technology, while auditing data before transferring into database software. Also assisted in the processing of payroll, conducting disciplinary action, and developed problem solving skills for a wide range of situations/circumstances.

Master Of Science - Ms, Business Analytics

Bachelor'S Degree, Business/Managerial Economics

Business/Managerial Economics is a branch of economics that applies microeconomic theory to business decision-making, data analysis.

Education record