Mai Salah Eldin Email & Phone Number

Cairo, Egypt

Vodafone International Services

- Work across all the company's department to communicate and ensure the goals and vision of the organization are delivered. - Coordinate the tasks and the internal business flow among departments, with high client focus to deliver high quality services that guarantee client's satisfaction. - Work closely with the Sales, Demand Management, Finance, Development, Customer Support and technical teams.- Manages service delivery teams and individual objectives, performance and… Show more - Work across all the company's department to communicate and ensure the goals and vision of the organization are delivered. - Coordinate the tasks and the internal business flow among departments, with high client focus to deliver high quality services that guarantee client's satisfaction. - Work closely with the Sales, Demand Management, Finance, Development, Customer Support and technical teams.- Manages service delivery teams and individual objectives, performance and development. - Manage the induction process of the newly hired employees and make sure they are totally oriented with the company environment & technologies used. - Monitor and report on service delivery metrics and overall performance.- Coordinates planned changes with customer service, change management and operations.- Manage the Google for Education Program (GASP) in Egypt, Jordan & Saudi. - Work Closely & Report directly to the CEO and the Chairman. Show less

- Monitor the daily operations at the client side to ensure a smooth IT change management.- Running Google Apps for Education Project (GASP) with the Egyptian universities (governmental and private) aiming to promote the collaboration using Google Apps among the students and the Staff. - Manage Google Apps for Education Program (GASP) in Egypt, Jordan & Saudi by coordinating all the activities with the universities’ top management. Report directly to GASP program manager at Google.-… Show more - Monitor the daily operations at the client side to ensure a smooth IT change management.- Running Google Apps for Education Project (GASP) with the Egyptian universities (governmental and private) aiming to promote the collaboration using Google Apps among the students and the Staff. - Manage Google Apps for Education Program (GASP) in Egypt, Jordan & Saudi by coordinating all the activities with the universities’ top management. Report directly to GASP program manager at Google.- Report to Google team the deployment of Google for Work Projects for diverse clients in MENA area.- Supervise the technical team to deliver a high quality deployment services with no disruption or downtime for clients in MENA.- Manage and lead the Development team in developing and delivering Cloud-based solutions with high standards and using state of the art technology. - Report directly to the CEO. Show less

Cairo, Egypt

- Lead both Web and Mobile teams.- Provide guidance to the team based on management direction- Coach, facilitate, solve work problems, and participate in the work of the team- Provide status reporting of team activities against the plan or schedule.- Prepare reports and maintain records of work accomplishments and administrative information, as required, and coordinate the preparation, presentation, and communication of work-related information to the supervisor. - Intercede… Show more - Lead both Web and Mobile teams.- Provide guidance to the team based on management direction- Coach, facilitate, solve work problems, and participate in the work of the team- Provide status reporting of team activities against the plan or schedule.- Prepare reports and maintain records of work accomplishments and administrative information, as required, and coordinate the preparation, presentation, and communication of work-related information to the supervisor. - Intercede with the supervisor on behalf of the team to inform the supervisor of performance management issues/problems and to recommend/request related actions, such as assignments, reassignments, promotions, tour of duty changes, peer reviews, and performance appraisals- Serve as a focal point to communicate and resolve interface and integration issues with other teams. Show less

- Lecturer in System Development department.- Teaching structured programming using C & Object oriented programming using C++.- Teaching desktop & web development using different technologies like HTML, JavaScript, XML, C#, ASP.NET 3.5 & ADO.NET.- Supervising students' projects assigned to them at the end of each course.- Supervising students' graduation projects.- Communicate and coordinate with the Top ranked IT companies the KTP (Knowledge Transfer Protocol) program that… Show more - Lecturer in System Development department.- Teaching structured programming using C & Object oriented programming using C++.- Teaching desktop & web development using different technologies like HTML, JavaScript, XML, C#, ASP.NET 3.5 & ADO.NET.- Supervising students' projects assigned to them at the end of each course.- Supervising students' graduation projects.- Communicate and coordinate with the Top ranked IT companies the KTP (Knowledge Transfer Protocol) program that aims to help graduates get employment offers after the training period.- Audit and review documents compliant with ISO standard. Show less

B.Scs, Computer Science

Msc., Biomedical Informatics

System Development Diploma, System Development