Maisha Khatoon Email & Phone Number

Toronto, On, Ca

•Processed orders with a focus on data accuracy, utilizing predictive modeling and forecasting inventory needs effectively.•Generated reports in Power BI and Tableau to drive operational efficiency, using insights to improve workflow and reduce processing time.•Monitored quality standards to ensure inventory accuracy and compliance, applying a structured approach to data.•Collaborated across teams to communicate complex data insights, supporting data-driven decision-making.

•Conducted in-depth sales and inventory data analysis, refining restocking procedures and achieving an average inventory turnover rate of 6.5, which positively impacted overall product availability across all categories.•Mapped customer journey touchpoints using qualitative and quantitative data, which streamlined communication processes and enhanced customer interactions; the new approach is now utilized by over 15 team members across customer service.•Managed transactional database systems, processing and securing over 500 financial transactions daily, ensuring 100% accuracy and compliance with company standards.

London Area, United Kingdom

•Applied Python and SQL for advanced data analytics approaches to examine and interpret educational data, which directly influenced strategic decision-making and improved service offerings, increasing student engagement by 15%. Simultaneously coordinated many projects enhancing 20% overall efficiency boost.•Provided comprehensive technical assistance for educational platforms, including issue diagnosis and solution implementation, resulting in a 30% improvement in system functionality and a 25% reduction in downtime.•Implemented extensive research on educational trends and data security using data visualization tools such as Tableau to provide detailed reports and deliver data-driven insights to stakeholders, resulting in more informed decisions and a 10% improvement in data security standards.•Handled advanced Excel and data management technologies to analyze data, resulting in actionable insights that increased sales performance by 12% and optimized retail operations.

Postgraduate Diploma, Data Analytics For Business Decision Making

Postgraduate Diploma, Cybersecurity

Bachelor Of Science - Bsc (Honours), Computer Science