• Broadcast quality professional voice over services from home studio. SourceConnect ready. • eLearning, medical narration, corporate narration, industrial narration, promo, commercials, radio, TV, explainers, meditations, podcasts

• Serve as clinical resource under Chief of Staff to healthcare practitioners and facility staff, providing recommendations and information regarding electronic medical record efficiency processes and drug therapy.• Liaise with physicians, nurses, and facility staff to resolve electronic medical record and drug inquiries.• Create, update, and test electronic medical record elements per National VA requirements, including order menus, quick order links, consult templates, and consult structure, while meeting project deadlines.• Periodically provide specialized services using primary care scope of practice to help patients manage conditions such as diabetes, hyperlipidemia, tobacco cessation, obesity, or high blood pressure, executing therapeutic plans, assessing drug therapy outcomes and laboratory parameters when seeing patients in clinic.• Perform clinical decision-making across facility operations to ensure service delivery excellence.• Evaluate patient histories and monitor therapeutic progress to ensure medication compliance, effectiveness, and safety.

• Perform clinical decision-making across pharmacy operations to ensure service delivery excellence.• Serve as clinical resource for healthcare practitioners, providing drug therapy recommendations and information.• Liaise with physicians, nurses, and pharmacy staff to resolve drug inquiries and prescription issues.• Counsel over 50 patients per day and answer questions on medication dosages, interactions, and potential side effects using motivational interviewing.• Evaluate patient histories and monitor therapeutic progress to ensure medication compliance, effectiveness, and safety.• Facilitate transition of care including medication reconciliation and documentation to ensure highest quality standards.• Complete dispensing and verification for over 200 prescriptions per day according to all policies and regulatory requirements.• Examine fill dates for narcotics and controlled substances closely according to federal law requirements.• Train pharmacy students and residents on outpatient pharmacy operations.• Provide specialized services using primary care scope of practice to help patients manage primary care conditions such as diabetes, hyperlipidemia, tobacco cessation, obesity, or hypertension, assessing drug therapy outcomes and laboratory parameters when seeing patients in clinic.• Created flow chart to streamline pharmacy handling of Mission Act/community care prescriptions efficiently and consistently.• Designed a step-by-step process to manage traveling veteran and emergency Heritage Health prescriptions timely and safely.• Developed outpatient pharmacy resident training checklist to ensure consistent training and documentation.• Established eight to ten chart note documentation templates for common scenarios related to Mission Act prescription issues to increase communication effectiveness with prescribing offices.• Cerner EMR Super-User; leading/training team in preparation for go-live.

• Provided a wide range of services for a pharmacy with 800-900 prescription daily volume, including patient counseling, vaccine administration and education, prescription orders, and post-audit prescription fill reviews.• Maintained appropriate levels of pharmacy inventory.• Created and coordinated a university pharmacy outreach operation immunization event for students, educating patients in community on diabetes or blood pressure issues.

• Rotations in ambulatory care, information technology/informatics, clinical applications, pharmacoeconomics, transitions of care, geriatrics, infectious disease, inpatient pharmacy, and internal medicine.• Managed conditions such as diabetes, hyperlipidemia, tobacco cessation, obesity, or high blood pressure, assessing drug therapy outcomes and laboratory parameters when seeing patients in clinic.• Performed leadership and management seminar activities, and completed two longitudinal projects pertinent to management and quality improvement.

• Prescription dispensing, clarification, transfers, and counseling• Provided information and advice regarding drug interactions, side effects, dosage, and proper medication storage• Maintained medication inventory• Enhanced customer service

• Guided students through coursework to facilitate understanding of course concepts in business statistics• Involved basic teaching and communication skills

• Observed and practiced daily duties of an Executive Director of the nursing facility• Worked on several projects: Researched ways to lower expenses, re-design admission handbooks, create and re-create new policies and safety procedures, etc.• Attended management meetings to understand communication procedures• Observed ways to approach problem solving and encourage team work

• Mixed and filled prescriptions, stocked Rx medications, and used computer skills• Applied customer service skills

• Handled money, credit card machines, serving customers, and cleaning after services