Clearbridge Mobile is North America’s leading enterprise app developer.Dedicated to creating highly personalized digital experiences, we’ve helped enterpriseclients like New England Sports Network (NESN), Sotheby’s International Realty, Dynacare,Rogers, and Bell Canada expand their digital offerings beyond mobile - through web,cloud, and connected tv development- to capitalize on the momentum of today's digitalconsumer.

- Ownership and leadership of the Customer Base Management and Loyalty Rewards portfolio reporting to SVP Consumer IT - Single point of contact for SVP Base Management, VP Retention and Customer Analytics in Consumer Business Unit- Led a team of 20 individuals spanning Engagement, Program Management, Architecture, Development and Operations- Rogers First Rewards, Fido Rewards and Campaign Management application development, support and project execution from inception through implementation- Proactively identified areas of opportunity and addressed them, resulting in OPEX reduction of 25% within the first 6 months- Responsible for the technology roadmap for 2015, associated CAPEX Budget ($15M) and OPEX ($5M) budgets and adherence to them

- Managing a team of solution managers to lead the introduction and evolution of innovative services in the Video and Entertainment space, including but not limited to, linear and on demand services, OTT services, second screen viewing and management, and social media interaction services- Key member of the team leading the introduction of IMS based IPTV services at Rogers Communications- Led, formulated and drove the Real-time Charging and Policy strategy within Rogers Communications. Socialized the strategy with Product Management, IT and Network executives to achieve buy-in and funding- Represent IT interest at Operational and Executive steering forums to provide visibility and drive decisions- Contribute towards development of yearly capital budget, development of enterprise product roadmap and drive prioritization decisions- Tasked to lead the initiative to integrate and launch Canada’s first LTE network in extremely tight timeframes – 3 months. Recognized for the accomplishment with Business Impact Award for 2011

- Formed a high performing team of Solution Managers and Project Managers that led the implementation of initiatives vital to the ChatR Wireless brand- Responsible for the evolution of ChatR Wireless systems (CRM, Prepaid, IVR, Voucher Management), management of vendor relationships and SLA enforcement- Developed, negotiated and socialized the operational support model between managed services vendors (Ericsson, Vesta), IT, Network, Customer Care and Technical Support teams- Planned and forecasted departmental capital and operating budget allocations for 2011

- Responsible for concept assessment, requirement collection, solution design of various key initiatives at Rogers including Data Day Pass, Time of Day Discounts for Data, iPad, Rogers Catalyst/GSMA OneAPI (www.rogerscatalyst.com)- Contributed heavily towards the success of projects like Prepaid BlackBerry, Partner Settlement, MMSC Repatriation, Voicemail Enhancements and Network Sharing Arrangements with regional operators- Managed cross functional teams (vendors, technical and business units) to ensure successful deployments of complex solutions within budget and on schedule- Main point of contact for Product Management, New Product Development and Network teams to design and deliver solutions to key initiatives- Recognized for the successful launch of Rogers iPad within extremely tight timelines allowing Rogers to be the first to market in Canada with the “on device activation experience” conforming to Apple’s strict guidelines. This in turn allowed Rogers to capture significant market share and has been leveraged for other devices in the mobile broadband portfolio- Recognized for the success of the Rogers Data Day Pass program with Marketing Above and Beyond Award for 2009, resulting in tens of millions of dollars in savings - Recognized for key solution contribution to the Prepaid BlackBerry project with the Connected Team Award for 2010

- Responsible for network planning/integration, hardware/application setup, technical project coordination and production cutovers- Deployment lead for projects including o USSD CallMe and CreditMe – Digicel Jamaica o Converged Rating and Charging Solution (Voice, SMS, Data, Prepaid/Postpaid) – Digicel Trinidad, Digicel Samoa, Digicel Papua New Guinea- Produced detailed solution design documents, migration strategy documents and acceptance test plans- Performed acceptance testing of Redknee’s solutions with the customers to achieve project sign off- Drove resolution of technical issues during deployment schedule in a timely manner- Delivered training to teams within the operator’s organization with varying technical backgrounds on Redknee’s solutions- Worked with Redknee’s Solution Engineers to fine tune RFPs and RFF proposals- Post sales requirements elicitation to seek upsell opportunity for sales teams