Mason Mcclellan Email & Phone Number

Columbus, Oh, Us

Columbus, Ohio Metropolitan Area

Licensed Insurance Agent in the State of OH. Work with clients on a day-to-day basis, ensuring the best quality service possible for all needs.

Manage 5 employees while ensuring seamless day-to-day operations cafe’s back of house through optimized kitchen staffing, proper and timely daily food prep, and management of service pace. Serve as customer service liaison. Hire, train, manage, and schedule staff. Order bulk goods, as well as ingredients from local vendors. Complete inventory of food and kitchen supplies to minimize waste and ensure needed ingredients on hand.Maintain facility cleanliness and report maintenance/repair… Show more Manage 5 employees while ensuring seamless day-to-day operations cafe’s back of house through optimized kitchen staffing, proper and timely daily food prep, and management of service pace. Serve as customer service liaison. Hire, train, manage, and schedule staff. Order bulk goods, as well as ingredients from local vendors. Complete inventory of food and kitchen supplies to minimize waste and ensure needed ingredients on hand.Maintain facility cleanliness and report maintenance/repair needs. Ensure proper storage, rotation, organization, and accessibility of ingredients. Process invoice payments for procured products and services. Oversee equipment maintenance schedule. Prep cook line for service. Enforce food standards, quality, and consistency. Lead weekly crew and staff meetings.* Promoted from role of team member and shift lead due to performance excellence and contributions to efficiency and cost savings.* Initiated turnaround leadership measures to change low-trust environment with high turnover into one of buy-in and belief in management structure.* Realized productivity improvements of between 10% to 25% through application of continuous improvement methodology, which identified and eliminated waste in operations.* Streamlined spreadsheets, providing ability to analyze data and compose sales forecasts that helped introduce process improvements that enhanced productivity.* Spearheaded dramatic turnaround in kitchen performance; built strong team that turned around productivity, efficiency, and cleanliness, resulting in increased unit profitability.* Contributed to rebuild of backing side of kitchen’s prep program.* Introduced several retail products that experienced popularity, adding incremental revenue.* Conducted cross-training at multiple store locations.* Successfully obtained ServSafe® Certification. Show less

Ensured guest satisfaction while maintaining efficient store operations and enforcing store policy. Supervised assigned shift; provided guidance to team members and delegated tasks. Interviewed and trained new employees.* Assisted with catering deliveries and organizing shift to ensure on-time completion.

Grandview Ohio

As a front of house team member I was responsible for working the line and register. I handled cash, spoke directly with customers while managing phone calls and online orders. I was trained to take extra precautions while working during Covid-19 to ensure I interacted safely with all customers and staff.

Athens, Ohio

As a food runner I am responsible for helping servers run dinners, salads and heavy trays to tables during dinner rushes and some lunch rushes. I am responsible for a few closing jobs such as helping sweep, clean and help food expo restock miscellaneous items.

Columbus, Ohio Area

Worked as a team member for three years. On and off for summers as education did not allow work through the entire year. As a team member I was not only in charge of helping customers, register duties, as well as cleaning and closing duties. After a year of employment, I was assigned to help open the store which meant cleaning the store, preparing everything for the day, and counting the safe and bank despots.