● Generating and processing client invoices in a timely manner● Processing vouchers and ensuring all payables are accurately recorded● Receiving and recording customer payments, ensuring proper application to customer accounts● Monitor accounts receivable and follow up on outstanding payments● Contributing to month-end closing processes to ensure all invoices are processed accurately● Proficient in billing and accounting software such as Sage 300, ADMS, Doclink● Skilled in Microsoft Excel for creating and analysing billing reports

● Trained new hires to perform cross-training exercises with experienced workers● Provided QA review to the trainees on their monthly performance

● Monitored all incoming deposits and withdrawals to ensure compliance with AML regulations● Accepted payments on accounts and advised clients regarding their credits and debits● Reviewed and corrected errors on client's accounts regarding transactions● Reviewed on hold payments and credited to clients respective accounts● Handled online banking transfers like ACH, CAD, EFT, wire payments while working closely with bankingpartners

● Assembled, compiled and verified documents for clients and assisted regarding their account verification● Provided excellent customer service by being patient, empathetic and attentive to their needs● Provided assistance to the clients via Live Chat, Phone Support and Email

● Assisted with smooth preparation of monthly journal entries and accounts reconciliation● Checked and completed profit and loss statement and balance sheet reconciliations● Used Microsoft productivity software● Accurately inputted data into general ledgers under guidance of bookkeeper● Processed accounts payable and accounts receivable