As a Software Support Engineer at Skyway Company, I was responsible for providing technical assistance and support to customers who used the company’s products. My role involved direct communication with clients to troubleshoot issues, answer inquiries, and ensure a seamless experience with the software. I acted as the liaison between the customers and the development team, gathering feedback, identifying bugs, and relaying suggestions for improvements. Additionally, I represented the company’s… Show more As a Software Support Engineer at Skyway Company, I was responsible for providing technical assistance and support to customers who used the company’s products. My role involved direct communication with clients to troubleshoot issues, answer inquiries, and ensure a seamless experience with the software. I acted as the liaison between the customers and the development team, gathering feedback, identifying bugs, and relaying suggestions for improvements. Additionally, I represented the company’s products by demonstrating their features, guiding clients through best practices, and assisting with product onboarding. My goal was to ensure customer satisfaction by delivering timely and effective solutions while maintaining a high standard of service. Show less

I completed a summer internship at TatvaSoft, where I worked on developing a Book Store Application using ReactJS. This experience allowed me to enhance my skills in front-end development, specifically in ReactJS, while contributing to a functional and user-friendly application. The internship provided valuable hands-on experience, and I am grateful for the opportunity to have worked with such a supportive team.

During my internship at BWS, I gained hands-on experience in various web technologies, including HTML, CSS, JavaScript, jQuery, Bootstrap, ReactJS, Python, and Django. I successfully completed all assigned tasks and projects, demonstrating a strong understanding of full-stack development. My performance was consistently rated as more than satisfactory, and I am proud to have contributed to meaningful projects during this period.