Maizza Falah Email & Phone Number

Cali, Co

Bogotá, Distrito Capital, Colombia

Coordinate SDLC derived from maintenance of applications in operation and for newsolutions with AI, RPA, web services for mobile, Saas and on-premise apps, and more.Solutions for the internal processes of the company and for the different service lines forclients like Nutresa, Postobon, Colgate, etc. Main app: SGI (mobile, java, php, oracle); 7000users on 3 contries.Supervising activities for 4 Project Engineers and 2 Practioners around third partiessuppliers.Supervising QA along the SDLC. Using tools like Zoho Project, Planner, Trello and Miro.I achieved to apply Lean and Scrum tools in order to dicrease 10% of the time to deliver andincreased 10% quality KPI.

Cali, Valle Del Cauca, Colombia

Coordinate resources and team of 3 engineers and 5 technicians and subcontractors forimplementing activities for electronic security systems like CCTV, Intrusion, Access Controland many more. Activities as shipping materials and equipment, installing, configuring,documenting, and forward follow up of service. For clients like Comfenalco, Unicáncer,Servicomex, and more. Tools: Microsoft Project, Planner.I standarized and automated processes for faster follow-up and better deliverables. Idecreased 20% leap time and I increased 10% customer satisfaction and implementationsquality.

Cali, Valle Del Cauca, Colombia

Starting up a business about home made products with restaurant service.Two Standardized branches.Functions: accounting, logistics, HR, training, and much more.Power BI implementation for CMI.Lean practices for processes and management improvement.

Medellín, Antioquia, Colombia

1300 Wifi zones in rural schools in Antioquia State. Budget USD$2M. Coordinating Logistics,follow up, remotely, 70 team members Activities like configuring and starting up ofequipments, and also the level 1 and level 2 support teams and the documentation team andfinally building up the reports for Inventory. Coordinating 24 field personal suppliers for theinstalling. Interventory point of contact, daily management and online follow-up.I got to stay on budget even with the state adversities like geography, metheorologic andviolence, though strict control, stakeholders negotiations, and precise documentation.Tools: Microsoft Project, Trello, Scrum.

Colombia

Después de darle varias vueltas al mundo, creamos un espacio donde se experimentan sabores, sensaciones, emociones, culturas y mucho loveEL BALCÓN, un sitio para comer, beber y amar.Plaza San Diego, Centro Histórico de la hermosa Cartagena.

Bogotá

Liderar equipo de 13 ingenieros que prestan servicios de configuracion de equipos Alcatel para su puesta en marcha y actualizacion.

Bogotá

Responsable de la coordinación de actividades y documentación del proyecto de formalización ycapacitación de 430 ferreterías a través de la implementación y uso de nuevas tecnologías. Estopor medio de estrategias de concientización diseñadas para reducir la resistencia a la adopción denuevas herramientas.Responsable por la coordinación y soporte de un equipo de 15 promotores a nivel nacional, ensus labores comerciales y de capacitación de ferreteros.Responsable por el uso correcto de fondos públicos (636 millones de pesos), suministrados por elMinTIC, con su iniciativa Innpulsa, por medio de Bancoldex. Esto se realizó a través delseguimiento ajuste y control diario de los tiempos y contenidos presupuestados para cada una delas actividades contempladas en la planeación inicial del proyecto. Así como la coordinación yconstante comunicación entre proveedores y auditores.Responsable de la documentación de todos los requisitos establecidos por el gobierno para cadauno de los beneficiarios, así como el registro y evaluación de las capacitaciones.

El Salvador

Responsable de la verificación de 100 aplicativos del Banco Citi para su posible migración delsistema operativo Windows XP a Windows 7, supervisando las actividades de los respectivosdiseñadores y programadores de cada aplicación.Responsable del proceso de migración de algunas aplicaciones del Banco Citi, del sistemaoperativo Windows XP a Windows 7. Esto, por medio de la coordinación de un equipoconformado por analistas, programadores, proveedores, entidades de chequeo y evaluación, entreotros, para la correcta adaptación de cada aplicación.

Cali

Responsible for support and maintenance of the 123 emergency number platform of Cali’stown hall, which is installed and under the management of the Police Department. Thisplatform is formed with several servers, 70 workstations, Positron’s call and dispatchsystems, RedBox audio recording system, Nortel telephony system and so on. Directsupervision of onsite contractors.- Assisting in the development and expansion of the existing infrastructure of the systemand improving engineering facilities.- Contributing to strategy formulation and forward planning as a member of themanagement team.- Initiating the project, defining project scope and preparing the project plan, includingScope of Work, Work Breakdown Structure and general specification, milestoneidentification and planning (macro-level). Maintaining change controls. Reporting projectstatus at progress meetings.- Identifying service needs, solving engineering problems relating to the performance ofthe servers.- Leading maintenance of hardware and software activities, in charge of 10 persons, fromthe company and from subcontracted companies.

Bogota

Responsible for the installation and commissioning of Huawei’s equipments for SDH andWDM technologies. Leading a team of 10 persons, between technicians, technologists andengineers. Five months later, promoted to the department manager position. Responsiblefor all the projects of the Support Department, as CCTV installation and maintenance,WiMAX radio stations maintenance, among others. With direct supervision of onsitecontractors.- Contributing to strategy formulation and forward planning as the manager team.- Initiating the project, defining project scope and preparing the project plan, includingScope of Work, Work Breakdown Structure and general specification, milestoneidentification and planning (macro-level). Maintaining change controls. Reporting projectstatus at progress meetings.- Identifying service needs, solving engineering problems relating to the configuration andperformance of different types of equipments.

Cali

Monitor and guide the students that used the Networks Lab to set their practice networks.Responsible for the management and good use of the networks equipments.- Contributing to the student to have a better understanding of the field as well as linktheory to real-world when they were setting up their networking laboratory activities.- Installing, configuring and troubleshooting operating systems, system software andapplication software in the computer labs.- Troubleshooting hardware/software problems on lab computers.- Replacing broken components on problematic-hardware.- Assist users with hardware/software problems

Diploma, Business Intelligence

Mba, Business

Ingeniera Telemática, Ingeniería De Telecomunicaciones

I.SEMINARIOS Y CURSOS Entrenamiento en instalación y configuración de equipos Huawei Optix SDH, DWDM y Datacomm. Marzo 2008. Congreso.

Senior, High School

Senior year as an exchange student.