Maj M. Email & Phone Number

San Francisco Bay Area

San Francisco Bay Area

Promoted January 2022 to Senior Vice President• One of three in the senior management team focusing on HOA’s in San Francisco and the Peninsula• Works to utilize a limited source of funds in non-profit communities, both new and established• Created self-driven business objectives increasing revenue by 30%, and 50% net growth in the region• Manages a team of 20 community managers and reduced turnover by 70%• Hires, trains and mentors staff including annual reviews, salary, and title promotions• Holds weekly and monthly staff meetings to review new legislation, company culture and updates• Oversees the Board of Directors, program and project management, governance, vendor management, financial reporting, new client presentations, and HUD governmental compliance• Manages, launched and controls the materials costs for multi-year million-dollar contracts and projects• Presents the quality of governance to boards of directors to ensure retention is maintained • Responsible for attracting and closing new business opportunities within the region• Develops and continues to maintain strong relationships between the board and established vendors, providing clear communication and escalation of issues, resolution, and performance metrics• Manages annual budget process involving CPA’s, vendors, and owers delivering results to the board• Ensures project spending is aligned with the management company’s long-term investment strategy• Partner with internal and external stakeholders to define and develop a systematic process to manage SLAs and project timelines

San Mateo, California, United States

See inclusive information in the Senior Vice President Role above

San Francisco Bay Area

Bay Area Homeowners Association (HOA) management company with over 200 communities• Provided day to day governance for each of the associations under management• Ran monthly board meetings by preparing financials, minutes, action items, and calendar documents• Provided financial analysis and summarized data and revenue trends for current and upcoming years• Delivered reserve studies, and recommendations of the analyst, to ensure funding and dues were accurate• Worked with risk management, attorneys, and homeowners to ensure issues are resolved satisfactorily• Managed all contractors to ensure adherence to the homeowner SLA and timelines• Supervised construction and repair projects for 500 units within the portfolio• Analyzed construction defects working with the general counsel to ensure resolution and little to no disruption in services or inconveniences to communities• Succeeded with 100% mitigation with the assistance of general counsel to resolve issues• Ensured compliance with California housing rental regulations (HUD) and HOA policies and procedures• Negotiated long-term contracts with vendors and contractors• Analyzed monthly financials and annual budgets delivering regular presentations to the board

San Francisco Bay Area

San Francisco based company specializing in apartment management from turnovers, leasing, and maintenance• Managed projects for over 4000 units in 200 properties, ensuring compliance with governmental regulations• Worked directly with San Francisco building inspectors to ensure variances were corrected under permit• Provided customer service to multi-cultural owners, property managers, tenants, vendors, inspectors, etc.• Project managed all vendor relationships ensuring adherence to project timelines and owner expectations • Created and maintained project plans, work schedules, hours of operations, and financial budgets• Ensured properties conformed to fire codes allowing for the pulling of permits and execution of repairs• Created monthly financial reporting in Excel on various contracts and presented findings to management• Provided revenue projections and A/R review activity provided to company partners and building owners