- Introduction of process methodology for managing business processes- Introduction of BPM into the business processes of the insurance company- Project manager of insurance information core system renewal- Managing, supervising and coordinating different project streams and project groups - Monitoring of project status, quality of service, timeline and project costs- Communication and reporting to stakeholders- Preparation of GAP analysis and implementation plan

- Active cooperation in the process of Bank transformation as process and organizational stream leader- Implementation of Lean and Six Sigma methodology- Implementation and development of BPMS (Business Process Management System)- Project Manager for process oriented documentary system (Document Management System)- Project plan preparation and execution of DMS implementation in the various business processes of the bank (corporate business processes, retail business processes, central procurement, power of attorney) - Management of operational aspects of the project, coordinating the needs of business users, preparation of business and technical specifications for software supplier, testing and introduction of new application software, preparation of work instructions (Standard Operating Procedures) and end users training- Implementation of paperless business processes in the bank- Preparation of project documentation and statistical reports and analyzes- Manage and coordinate the various project groups- Assure and usage of resources and skills within the agreed costs, time and quality frames- Monitoring of the project state, quality of service and project costs- Cooperation with external vendor- Ensuring of customer satisfaction in introducing the project- Provide business and technical support to end users by using ITSM tools- Preparation of proposals for business process optimization and IT solution designing

- Expertise and monitoring of European and domestic customs laws- Drawing up of customs declarations- Supervising and coordinating the work of employees responsible for the customs procedures

Development, implementation and maintenance of application software for financial area.