Maja Heard Email and Phone Number

Quality & Systems Coordinator: Coordinate the review, approval and publication of over 150 controlled documents; Coordinate balance and other instrument calibrations; report on staff training status and update core documents on LMS (SAP Learning Manager); update intranet and internet pages with news and relevant links; report on and follow up staff for outstanding actions in GRC/Action tracker; partake in quality audits and assist staff with quality and system issues; Creation of Project Summary database for the purpose of managing project summaries providing forecast data as well as monthly data on expenses and revenue.Administration: Publish commercially sensitive reports and issue to clients, analyse financial data downloaded from SAP and provide reports to management, document control and general quality support/coordination, administrator of analytical database (Access).

Document Control Officer for Sydney Operations. Managing the request for change process through to publication and distribution of controlled documents including operational instructions for Air Traffic Controllers, letters of agreement, management instructions etc.Administrative Assistant to 40 Air Traffic Controllers at Sydney Control Tower including assisting with rosters, filling shifts on a daily basis, credit card reconciliations and other general admin duties.